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Cannot access ADMS after update to vault 2015

2 REPLIES 2
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Message 1 of 3
m.hermann
358 Views, 2 Replies

Cannot access ADMS after update to vault 2015

Hello need help,

 

i updated from 2014 to 2015. With logiing In to ADMS 2015 i get an error -Password or user wrong-. I didn't change any passwords, the user was in 2014  the standard- User 'Admininstrator'- account without any password.

How can I fix this?

Thank's for help.

2 REPLIES 2
Message 2 of 3
cbenner
in reply to: m.hermann


@m.hermann wrote:

Hello need help,

 

i updated from 2014 to 2015. With logiing In to ADMS 2015 i get an error -Password or user wrong-. I didn't change any passwords, the user was in 2014  the standard- User 'Admininstrator'- account without any password.

How can I fix this?

Thank's for help.


This may be a bad question, but are you sure you're typing it properly?  I only ask because in your post Administrator is misspelled.

Message 3 of 3
m.hermann
in reply to: cbenner

Hi,

yes the login Name was correct. I deleted the knowledgeVaultMaster in Sql (there was a former vault instance) and did a reinstall, that works.

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