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Valued Contributor
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Registered: ‎02-06-2013
Post 1 of 9
Accepted Solution

ADR Browser plugin - Thin Client 2015

700 Views, 8 Replies
05-03-2014 07:00 AM

I have the browser plugin installed and am still geting a message saying:

 

"Autodesk® Design Review Browser Add-in is not available to display this content."

 

Any ideas here thanks?

 

Paul

http://www.kopexwaratah.com

Hi Paul,

 

This is an known issues, that we had already adressed in upcoming release.

The workaround is to install ADR desktop in the server machine, so that it will recognise the visualisation files accordingly.

 

Let us know then.

thanks.

 

Regards,
Chear Huat.

Product Support
12 Posts
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Registered: ‎02-18-2014
Post 2 of 9

Re: ADR Browser plugin - Thin Client 2015

05-05-2014 01:47 AM in reply to: KopexWaratah
Hi Paul - May I ask you to share details of the web browser and the version you are accessing Vault thin client 2015?


Bharath Kumar
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Registered: ‎02-06-2013
Post 3 of 9

Re: ADR Browser plugin - Thin Client 2015

05-05-2014 03:36 AM in reply to: bharath.kumar

Google Chrome

Version 32.0.1700.107 m

 

http://www.kopexwaratah.com
Valued Contributor
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Registered: ‎02-06-2013
Post 4 of 9

Re: ADR Browser plugin - Thin Client 2015

05-06-2014 12:18 AM in reply to: bharath.kumar
???
http://www.kopexwaratah.com
Product Support
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Registered: ‎02-18-2014
Post 5 of 9

Re: ADR Browser plugin - Thin Client 2015

05-06-2014 12:38 AM in reply to: KopexWaratah

Hi Paul - I see the version you are using is outdated.

 

Follow the below Steps please  –

 

  1. Update your Chrome browser to the latest version "Version 34.0.1847.131 m".
  2. Do a clean un-installation of Autodesk Design Review.
  3. Install latest verion of Autodesk Design Review.
  4. Make sure you have "Autodesk Design Review Browser Add on v1.2" in your machine, by navigating to "Control Panel\Programs\Programs and Features" 

Thanks

Bharath 

 



Bharath Kumar
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Registered: ‎02-06-2013
Post 6 of 9

Re: ADR Browser plugin - Thin Client 2015

05-06-2014 05:15 AM in reply to: bharath.kumar

Hi Bharath

 

I have completed what you mentioned and still have the same issue. :smileyfrustrated:

 

 

Regards

Paul

http://www.kopexwaratah.com
Employee
113 Posts
9 Kudos
Registered: ‎06-10-2010
Post 7 of 9

Re: ADR Browser plugin - Thin Client 2015

05-07-2014 12:20 AM in reply to: KopexWaratah

Hi Paul,

 

This is an known issues, that we had already adressed in upcoming release.

The workaround is to install ADR desktop in the server machine, so that it will recognise the visualisation files accordingly.

 

Let us know then.

thanks.

 

Regards,
Chear Huat.



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Valued Contributor
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Registered: ‎10-01-2007
Post 8 of 9

Re: ADR Browser plugin - Thin Client 2015

07-24-2014 01:43 PM in reply to: chearhuat

I had the same issue and stumbled upon this post.  I installed ADR 2013 on the Vault Server machine and it fixed the issue for me.  Thanks for the suggestion.

*Expert Elite*
1,707 Posts
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Registered: ‎06-10-2009
Post 9 of 9

Re: ADR Browser plugin - Thin Client 2015

08-30-2014 06:41 PM in reply to: chearhuat

Are you referring to an upcoming release of Vault or the plugin?

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Scott Moyse

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