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Issue checking files into Vault 2011

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Message 1 of 9
Anonymous
346 Views, 8 Replies
‎10-28-2011 08:41 AM
‎10-28-2011 08:41 AM

Issue checking files into Vault 2011

We have a client who is having issues checking a file into Vault 2011. Some files check in while others have issues. It does not appear to be any particular file as a file that was previously giving an issue could be checked in. but then we try that very file again and it will have an issue checking in.

 

Can someone shed any light on this?  - Robert

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8 REPLIES 8
Message 2 of 9
Anonymous
in reply to: Anonymous
‎10-28-2011 08:49 AM
‎10-28-2011 08:49 AM

What error message are you getting, when checking in the document?

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Message 3 of 9
Anonymous
in reply to: Anonymous
‎10-28-2011 08:52 AM
‎10-28-2011 08:52 AM

No error it just crashes. see below:

 

Vault will begin checking in the file only to eventually stop and crash Inventor. You then need to restart Inventor, pull the drawing back up, log back into Vault, and either try to check it in again or not.

 

Just now, on the twenty-third try, Vault successfully checked in the drawing file without issue.

What do think could be causing this?

 

Thanks - Robert

.

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Message 4 of 9
Anonymous
in reply to: Anonymous
‎10-28-2011 08:58 AM
‎10-28-2011 08:58 AM

I also notice that after running a defrag of the database nultiple time it still states that it needs to be defragged. Could this be impacting the check in and check out feature?

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Message 5 of 9
Anonymous
in reply to: Anonymous
‎10-28-2011 10:30 AM
‎10-28-2011 10:30 AM

Do you have the job server creating the visualization files?

 

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Message 6 of 9
Anonymous
in reply to: Anonymous
‎10-28-2011 12:14 PM
‎10-28-2011 12:14 PM

How do I create the Job server is this done from within AutoCAD?

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Message 7 of 9
Anonymous
in reply to: Anonymous
‎10-31-2011 08:37 AM
‎10-31-2011 08:37 AM

We are receiving this message while checking in a file that fails to check in. It is not a file size issue as we areable to check in larger files. Can anyone help us with this? - Robert

 

10/31/2011 11:25:41 AM ******************************************************************* Error: Soap Exception ( mesg-id = 634556571410263636 ) Exception: UnsupportedOperation [241] Stacktrace: Server stack trace:    at Connectivity.Document.Services.FileService.GetRevisionFileAssociationsByIds(Int64[] fileIds, FileAssociationTypeEnum parentType, Boolean parentRecurse, FileAssociationTypeEnum childType, Boolean childRecurse, Boolean includeRelatedDocuments, Boolean includeHidden, Boolean dateBiased, Boolean releasedBias)    at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)    at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)    at Connectivity.Document.Services.FileService.GetRevisionFileAssociationsByIds(Int64[] fileIds, FileAssociationTypeEnum parentType, Boolean parentRecurse, FileAssociationTypeEnum childType, Boolean childRecurse, Boolean includeRelatedDocuments, Boolean includeHidden, Boolean dateBiased, Boolean releasedBias)    at Connectivity.Web.Services.DocumentService.GetRevisionFileAssociationsByIds(Int64[] fileIds, FileAssociationTypeEnum parentAssociationType, Boolean parentRecurse, FileAssociationTypeEnum childAssociationType, Boolean childRecurse, Boolean includeRelatedDocuments, Boolean includeHidden, Boolean releasedBiased)

10/31/2011 11:26:13 AM ******************************************************************* Error: Soap Exception ( mesg-id = 634556571734740884 ) Exception: UnsupportedOperation [241] Stacktrace: Server stack trace:    at Connectivity.Document.Services.FileService.GetRevisionFileAssociationsByIds(Int64[] fileIds, FileAssociationTypeEnum parentType, Boolean parentRecurse, FileAssociationTypeEnum childType, Boolean childRecurse, Boolean includeRelatedDocuments, Boolean includeHidden, Boolean dateBiased, Boolean releasedBias)    at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)    at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)    at Connectivity.Document.Services.FileService.GetRevisionFileAssociationsByIds(Int64[] fileIds, FileAssociationTypeEnum parentType, Boolean parentRecurse, FileAssociationTypeEnum childType, Boolean childRecurse, Boolean includeRelatedDocuments, Boolean includeHidden, Boolean dateBiased, Boolean releasedBias)    at Connectivity.Web.Services.DocumentService.GetRevisionFileAssociationsByIds(Int64[] fileIds, FileAssociationTypeEnum parentAssociationType, Boolean parentRecurse, FileAssociationTypeEnum childAssociationType, Boolean childRecurse, Boolean includeRelatedDocuments, Boolean includeHidden, Boolean releasedBiased)

10/31/2011 11:26:28 AM ******************************************************************* Error: Soap Exception ( mesg-id = 634556571884872148 ) Exception: UnsupportedOperation [241] Stacktrace: Server stack trace:    at Connectivity.Document.Services.FileService.GetRevisionFileAssociationsByIds(Int64[] fileIds, FileAssociationTypeEnum parentType, Boolean parentRecurse, FileAssociationTypeEnum childType, Boolean childRecurse, Boolean includeRelatedDocuments, Boolean includeHidden, Boolean dateBiased, Boolean releasedBias)    at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)    at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)    at Connectivity.Document.Services.FileService.GetRevisionFileAssociationsByIds(Int64[] fileIds, FileAssociationTypeEnum parentType, Boolean parentRecurse, FileAssociationTypeEnum childType, Boolean childRecurse, Boolean includeRelatedDocuments, Boolean includeHidden, Boolean dateBiased, Boolean releasedBias)    at Connectivity.Web.Services.DocumentService.GetRevisionFileAssociationsByIds(Int64[] fileIds, FileAssociationTypeEnum parentAssociationType, Boolean parentRecurse, FileAssociationTypeEnum childAssociationType, Boolean childRecurse, Boolean includeRelatedDocuments, Boolean includeHidden, Boolean releasedBiased)

 

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Message 8 of 9
Anonymous
in reply to: Anonymous
‎11-02-2011 09:53 AM
‎11-02-2011 09:53 AM

Can anyone help with this issue of not being able to check in files? Thanks - Robert

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Message 9 of 9
Anonymous
in reply to: Anonymous
‎11-07-2011 06:15 PM
‎11-07-2011 06:15 PM

I am running Autodesk Vault 2011. From what I understand this only applies to Collaboration, Professional, and Workgroup platforms. Can you give me an alternate solution for this? - Robert

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