Product Support Specialist for the EMEA region, working at Autodesk. Certified for 2011 AutoCAD Product Family and with over 4 years professional experience in Architectural and Civil Engineering area and many projects true out Northern Europe. My main goal is to ensure, that work completes to the highest possible standards and to all parties satisfaction. No matter what the challenges are! Specialties: English/German and Russian technical support, challenging difficult situations. AutoCAD, AutoCAD LT, DWG True View, Design Review, Windows, Customer Service, Engineering, Architecture, CAD, Software, Hardware
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