Topobase

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TBBrandon
Posts: 2
Registered: ‎11-21-2011
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Freeze & Crash when creating and publishing Map Books

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11-21-2011 08:51 AM

When using Topobase client 2011 to create and publish map books, I am having issues with the program freezing and crashing.  The problem seems to occur when I am publishing the sheetset to DWF. A “severe File Error” message is displayed and the program crashes.  The publishing process starts and goes for a while but after a short time the “File Error” message is prompted followed by a crash.

My questions are:

-         Are there any known issues that occur when too many tiles are generated or the scale range is set to small?

-         What possible data issues would cause this crashing?

-         Anyone know of a fix for this?

 

Below is the problem signature from the error report.

Problem Event Name:                          APPCRASH

  Application Name:                             acad.exe

  Application Version:                           24.1.208.0

  Application Timestamp:                     4dbf9c16

  Fault Module Name:                          acad.exe

  Fault Module Version:                        24.1.208.0

  Fault Module Timestamp:                  4dbf9c16

  Exception Code:                                  c0000005

  Exception Offset:                                00000000007072c5

  OS Version:                                          6.1.7601.2.1.0.256.48

  Locale ID:                                             4105

  Additional Information 1:                  ba59

  Additional Information 2:                  ba5934de90cc67712cd2472aeafc1fcd

  Additional Information 3:                  2554

  Additional Information 4:                  2554402ddcfbe9bd6bfecd9f84e5ed8e

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