Joint issues

[colin.mcdonald]

Hello:

. . . I am getting strange behaviour when attempting joints -- the moving body is snapping at a right-angle to the preview.

  Please see the screencast: https://screencast.autodesk.com/Embed/Timeline/4db92795-2ed0-4c67-aaaa-cb9f57a9e1fb

Cheers, C

[colin.mcdonald]

. . . update: this does not work on an identical computer (OS X 10.10.1, 27" iMac, Fusion 2.0.1403). The only real difference is a space-mouse in the "joints that work" computer . . . 😐

  (I can't tell what's going on here -- should I investigate further?)

Cheers, C

[colin.mcdonald]

. . . getting the issue again.

  Either something is definitely up, or I have suddenly started to do things incorrectly (which is surely not a good realisation to push users to) . . .

  See the screensnap, or the screencast: https://screencast.autodesk.com/Embed/Timeline/027306ee-df36-48a5-99c1-9db9ebb7fbc9

Cheers, C

[NicolasXu]

Hi Colin,

Yes, it should not behave in this way. I'd like to look into it and try to figure out the root cause.

I have tried to reproduce this issue, but not able to see the problem. Would it be possible to get a copy of the files on where you see the problem? You can either Export the entire file as .F3d format or Share Public Link with me by enabling the download permission. Both commands are available under the File menu.
 
My email address: lixiong.xu@autodesk.com

Best Regards,

[NicolasXu · Accepted solution]

Hi Colin,

Thanks for sharing me the model. I can reproduce the problem. I have forwarded your case to the development team for deeper look. (Tracking ID is FUS-16171)

Meanwhile, here is workaround for the problem. Please watch the screencast for details. When selecting the joint origin or geometry in this case, we can infer either the center of the body edge of the center of the face.

Tips: Hover the mouse over a face then hold Command (Mac) or Ctrl (Windows) to lock that face.

Hope it helps, and sorry for the inconvenience.

[colin.mcdonald · Accepted solution]

Hi Nicolas:
. . . thanks for the reply -- the workaround works like a charm (but probably should read the help pop-up more frequently). 🙂
Cheers, C