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Fusion still freezes when quitting on OS X

6 REPLIES 6
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Message 1 of 7
cekuhnen
Mentor
336 Views, 6 Replies
‎11-03-2014 07:36 AM
‎11-03-2014 07:36 AM

Fusion still freezes when quitting on OS X

Screen Shot 2014-11-03 at 10.35.13 AM.png

Claas Kuhnen

Faculty Industrial Design – Wayne State Universit

Chair Interior Design – Wayne State University

Owner studioKuhnen – product : interface : design

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Message 2 of 7
Jon.Dean
Autodesk Support
in reply to: cekuhnen
‎11-04-2014 08:36 AM
‎11-04-2014 08:36 AM

What version of OS X are you running with?

I have OS X Yosemite version 10.10 on my MacBook Pro and I am not experiencing any issues.

Jon.



Jon Dean
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Message 3 of 7
O.Tan
Advisor
in reply to: cekuhnen
‎11-05-2014 10:34 PM
‎11-05-2014 10:34 PM

Hmm, perhaps you can try this, suggested by Ahsan

 

Can you please try out this workaround and let me know if it works for you:
  - On the Preferences dialog, go to "Data Collection and Use"
  - Turn off "Desktop Analytics" and "Google Analytics"
 
Run the software as usual and let me know if you still see the crash. We'll try to work on the real fix in an upcoming release.
 
Thx and regards,
Ahsan (Fusion 360 Data Model)

 



Omar Tan
Malaysia
Mac Pro (Late 2013) | 3.7 GHz Quad-Core Intel Xeon E5 | 12GB 1.8 GHz DDR3 ECC | Dual 2GB AMD FirePro D300
MacBook Pro 15" (Late 2016) | 2.6 GHz Quad-Core Intel Core i7 | 16GB 2.1 GHz LPDDR3 | 4GB AMD RadeonPro 460
macOS Sierra, Windows 10

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Message 4 of 7
RajkumarIlanchelian
Autodesk
in reply to: cekuhnen
‎11-14-2014 02:40 PM
‎11-14-2014 02:40 PM

Hi Claas,

 

Following up to see if you are still getting the freeze on exiting Fusion. If yes, did you get a chance to try the above mentioned suggestion to see if that does any good? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 5 of 7
cekuhnen
Mentor
in reply to: RajkumarIlanchelian
‎11-14-2014 04:31 PM
‎11-14-2014 04:31 PM

crashes are random sofar had it now happen again.

Claas Kuhnen

Faculty Industrial Design – Wayne State Universit

Chair Interior Design – Wayne State University

Owner studioKuhnen – product : interface : design

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Message 6 of 7
cekuhnen
Mentor
in reply to: RajkumarIlanchelian
‎11-14-2014 05:29 PM
‎11-14-2014 05:29 PM

and just happeend

 

again an upload did not show any result - needed to quite fusion, froze as I needed to force quite it

 

 Screen Shot 2014-11-14 at 7.55.46 PM.pngScreen Shot 2014-11-14 at 7.58.33 PM.png

Claas Kuhnen

Faculty Industrial Design – Wayne State Universit

Chair Interior Design – Wayne State University

Owner studioKuhnen – product : interface : design

Fusion360DiagnosticLogs.zip
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Message 7 of 7
Jon.Dean
Autodesk Support
in reply to: cekuhnen
‎11-19-2014 03:14 AM
‎11-19-2014 03:14 AM

Did you update to Fusion 360 Ultimate and if so, did that improve the product stability and uploads?

Jon.



Jon Dean
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