Stuck on a workflow? Have a tricky question about a Fusion (formerly Fusion 360) feature? Share your project, tips and tricks, ask questions, and get advice from the community.
Stuck on a workflow? Have a tricky question about a Fusion (formerly Fusion 360) feature? Share your project, tips and tricks, ask questions, and get advice from the community.
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Working on a fairly simple design with only 4 components. Have had 4 crashes today. I running Windows 8.1, brand new Dell laptop (i7, 16 GB Ram, Nvidia GeForce 750M video card). Fresh install of Ultimate (Thursday night). Have other customers been experiencing instabilty issues?
I must say, with this being my first weekend of using Ultimate as a paying customer I am not impressed.
Sorry for the experience you have had this weekend. Did you get a chance to submit a crash report? That will help us quickly identify where the problem is to suggest a solution or provide a software fix. If you had submitted a crash report we will need your e-mail address to pin point the crash you are specifically experiencing. If you are willing to share it you can do it in the forum or send an e-mail to support.fusion360@autodesk.com
Also if the crash is reproducible any steps you can share will help us reproduce it on our end. You can use our screencase app to do that.
I did submit the crash reports, also typed a description of what I was doing at the time the crash(s) occurred. Different situations each time. My email address was provided with my user ID information; I would prefer not to share it in the forum. I thought the email was included in the crash.
This morning I launched Fusion Ultimate and tried to open the project I was working on yesterday, same project I was have the instability issues with. The assembly shows up in the project files viewing area (LH side of screen) but there is a turning pen wheel next to it. When I try to open it I get a message that says the project is being uploaded; "Save to cloud in progress please wait". Well I have been waiting for well over five minutes now and I still cannot access my project. I suspect something is wrong as in that same window of time I have uploaded to Fusion about 3 Mb of IGES files for three fasteners. In other words, this is not a connectivity or upload bandwidth problem.
So at this moment I am unable to work on my project. NOT a fan of not being able to access my work when I want to access my work.
Re-started Fusion and was able to access my project without further issue. Will continue to provide additional information on this instability problem as I encounter issues.
![Autodesk Design & Make Report](https://forums.autodesk.com/t5/image/serverpage/image-id/1350519iCB55845EBFC43016/image-size/large?v=v2&px=999" "Autodesk Design & Make Report")