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Active Contributor
Jfactory
Posts: 35
Registered: ‎02-06-2013
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Crashing for other Mac users?

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04-05-2013 11:22 PM

I've been using Fusion 360 on two systems - my work computer a PC and my Macbook Pro.  Until recently it performed just as well on both machines.  Since the most recent update, however, the Mac version is crashing like crazy.

 

I'm doing the last set of beta tasks and so I leave Safari open so I can follow the steps or watch videos. When I go back to Fusion 360 it stalls for a sec and I say "Oh no." And poof! gone.

 

I was wondering if this is happening to others?

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Active Member
asmenor
Posts: 12
Registered: ‎04-01-2013

Re: Crashing for other Mac users?

04-06-2013 08:18 AM in reply to: Jfactory

It's not just you.

 

I was having stability problems before but this version is definitely worse for me as well. 

 

It's sometimes fine for a few minutes but then every time I do anything in the browser (expand/fold a group; turn visibility on or off; etc) - crash.

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schneik
Posts: 688
Registered: ‎04-05-2003

Re: Crashing for other Mac users?

04-06-2013 10:20 AM in reply to: asmenor

We found Friday one of the causes of this instability.

I am going to guess that your dock is hidden and the app window is maximized?

If so than you will get random crashes in the browser. We have a fix in testing and will push out an update shortly.

 

In the mean time, unhide your dock. It will help prevent the crash.

 

Sorry for your trouble.

Kevin Schneider


15" Macbook Pro Retina - OSX 10.9 in Portland, Oregon


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Oceanconcepts
Posts: 534
Registered: ‎03-28-2013

Re: Crashing for other Mac users?

04-06-2013 12:56 PM in reply to: schneik

There is also apparently an issue when going from another app to Fusion. If you go directly to the Fusion browser it causes a crash.  Clicking in the window, manipulating the view cube, etc. first helps. 

- Ron

27" iMac Core i5, OS 10.9.4, 8GB RAM
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Active Contributor
Jfactory
Posts: 35
Registered: ‎02-06-2013

Re: Crashing for other Mac users?

04-06-2013 03:11 PM in reply to: Oceanconcepts

Thank you for the replies. Yes my dock is hidden. Knowing these things helps. :smileyhappy:

 

The beta is fun. I'm grateful to be a tester. :smileyhappy:

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Active Member
asmenor
Posts: 12
Registered: ‎04-01-2013

Re: Crashing for other Mac users?

04-07-2013 03:30 AM in reply to: schneik

Thanks - really looking forward to the fix !

 

In the meantime, I've turned off dock hiding and will try not to switch apps for now. Will report back if that helps or not. 

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Oceanconcepts
Posts: 534
Registered: ‎03-28-2013

Re: Crashing for other Mac users?

04-10-2013 09:09 PM in reply to: schneik

For what it's worth, since updating to 1.6.356 I seem to have no problems with application switching and the browser, no more crashes. 

- Ron

27" iMac Core i5, OS 10.9.4, 8GB RAM
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Active Member
asmenor
Posts: 12
Registered: ‎04-01-2013

Re: Crashing for other Mac users?

04-11-2013 02:01 AM in reply to: Jfactory

Yeah I should have posted something about that sooner. Since the update, it's running smoothly and it's gone from a frustrating nightmare to a dream.

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Board Manager
schneik
Posts: 688
Registered: ‎04-05-2003

Re: Crashing for other Mac users?

04-11-2013 12:31 PM in reply to: Oceanconcepts

Thank you for the update. Keep us posted if that shoud change.

 

Kevin Schneider


15" Macbook Pro Retina - OSX 10.9 in Portland, Oregon


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Oceanconcepts
Posts: 534
Registered: ‎03-28-2013

Re: Crashing for other Mac users?

04-11-2013 06:50 PM in reply to: schneik

Well, it changed for me.  

 

I have a document I've been doing quite a lot of work on the last couple of days, and Fusion has been running great.  However, it hung up on trying to rearrange a component in the browser.  This is in PR 0227. I believe this is my first crash in the new version. 

 

However, that is not the distressing thing.  When I went to reopen the file, I see that nothing I did has been saved on the cloud since 4/9 22:38:19.  That is also when I last used the local archive tool. It's now 4/11 about 18:45. 

 

I've been working, steadily for 4-5 hours this afternoon, without any error messages or indications of problems other than a PLM 360 error yesterday, which went away after I restarted Fusion. An option to save locally and automatically would help me feel a lot better about this. 

 

Right now, I'm wondering how I can tell if anything is being saved- I'm doing a project that needs to get completed, and want very much to use Fusion for it.  The experience has been getting better and better, except for not saving my work...

 

Ron

- Ron

27" iMac Core i5, OS 10.9.4, 8GB RAM
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