Cannot find/open my projects

[Anonymous]

Hi, since Autodesk just updated (Sept) I cannot seem to find/open any of my projects. I have clicked the data grid in the top left hand corner of the 360 design window (that now opens when I click on the icon in my launch tray at the bottom of the page) but clicking on any of the folders there doens't do anything. I have then clicked on the browser triangle and got the browser page up where I can see the projects I am a member of and tried to open one of them, but I keep getting a dialogue that says:

"Your browser is trying to launch Autodesk Fusion 360. If the application is not installed on this machine, please download and install Fusion 360." 

Which I have already loaded and just updated and nothing else happens. Please could you help me as I have to get a project finished and not being able to ppen my files is really hampering me.

I am running a Mac on OS X V 10.8.4

Thanks

[sanjay_jayabal]

Hi, 

When you get to your Data Panel, make sure you double click on the folders.  Does this open it or are you seeing issues?  If you are available for a quick call, please let me know a number I can reach you at and I'd be happy to call you.  My direct email is sanjay.jayabal@autodesk.com

best regards,

Sanjay Jayabal.

[Anonymous]

Sanjay,

Thanks for coming back to me so quickly. That's great I see now that I can open the folders, however, I can't see the same range of projects that I normally can and specifically, ones that I am a member of. All I get when I double click are 10 projects that are nothing to do with me or my company, things like Utility Knife, Hairdryer tutorial Crane Grapple etc.

I can see those projects in the browser webpage view, but can't open them from there at all.

I attach two screen grabs. Once shows what I can see in the data grid and the other shows what I can see, but can't open in the Browser view.

Cheers

Chris

[Anonymous · Accepted solution]

Hi Chris,

You are probably in the Samples project.  Inside your Data Panel, do you see a Project drop down (top left in the Data Panel) - it probably says Samples?  If you drop that down are you able to see your projects?

best regards,
Sanjay Jayabal.

[charegb · Accepted solution]

This is the dropdown that allows you to switch projects to see all your data.

Thanks,

Bankim

[Anonymous]

Willyam what is this? Willyam are you 

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@Anonymous wrote:

Hi, since Autodesk just updated (Sept) I cannot seem to find/open any of my projects. I have clicked the data grid in the top left hand corner of the 360 design window (that now opens when I click on the icon in my launch tray at the bottom of the page) but clicking on any of the folders there doens't do anything. I have then clicked on the browser triangle and got the browser page up where I can see the projects I am a member of and tried to open one of them, but I keep getting a dialogue that says:

"Your browser is trying to launch Autodesk Fusion 360. If the application is not installed on this machine, please download and install Fusion 360." 

Which I have already loaded and just updated and nothing else happens. Please could you help me as I have to get a project finished and not being able to ppen my files is really hampering me.

I am running a Mac on OS X V 10.8.4

Thanks

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