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Can't find install

5 REPLIES 5
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Message 1 of 6
kat.ingalls
663 Views, 5 Replies

Can't find install

I'm at ADX, Portland's local makerspace, trying to get a member set up using Fusion 360. He's downloaded it, signed up for an account, got the "You're good to go!" screen. But after he tried signing it said "You're not validated" and he never received the email.

 

We tried reinstalling it, but keep getting the message "____ is the latest build." Looked under Library > Application > Autodesk .... but there's no Autodesk folder.

 

Where'd the install go? (Using Mac)

Kat

Fusion 360 Social & Community Manager
twitter: @adskFusion360
facebook: /fusion360
5 REPLIES 5
Message 2 of 6
Oceanconcepts
in reply to: kat.ingalls

Kat,

 

You're looking in the User library- not the System library? 

 

<User>-- Library-- Application Support-- Autodesk-- Webdeploy  on my system.

- Ron

Mostly Mac- currently M1 MacBook Pro

Message 3 of 6
kat.ingalls
in reply to: Oceanconcepts

Hey Ron!  Yeah, we checked both. Totally bizarre, not able to find it anywhere. Even searched for "Autodesk" and "Fusion 360" using the Finder, no luck.

Kat

Fusion 360 Social & Community Manager
twitter: @adskFusion360
facebook: /fusion360
Message 4 of 6
innovatenate
in reply to: kat.ingalls

I had something similar happen the other day while updating. Then I realized that my wireless was dropping out on me. Any chance that is the issue? Is the internet connection solid?

 

Hope this helps.

 

 




Nathan Chandler
Principal Specialist
Message 5 of 6
innovatenate
in reply to: innovatenate

This was probably a silly question since your posting on the forum. 🙂 I just tried creating a new Autodesk ID and the confirmation e-mail seems to be a bit delayed.... still waiting.. 

 

Try going to https://360.autodesk.com/landing and signing in with the username and password for that ID. After agreeing to the terms of use, then go and launch Fusion360.

 

If that works, can I get a free welding class from ADX? 🙂 JK...

 

Keep us posted!

 

 




Nathan Chandler
Principal Specialist
Message 6 of 6
kat.ingalls
in reply to: innovatenate

Thanks, Nate! The guy I was helping install, Owen, has gone home for the day, but Kevin is reaching out to him (thanks Kevin!). That site is good to know for future reference (though hopefully we won't need it!) 🙂

 

As for ADX, you should come by! We're (ie Autodesk) is creating a space here... 🙂

Kat

Fusion 360 Social & Community Manager
twitter: @adskFusion360
facebook: /fusion360

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