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Contributor
piotr.wozniacki
Posts: 25
Registered: ‎07-20-2011
Accepted Solution

Cool(BEM) doesn't look for space on the right drive!

184 Views, 4 Replies
06-02-2014 03:01 AM

Hi Team!

 

Even though I have my ASMI 2015 Temporary Files as well as Windows TMP/TEMP folders moved from a small system drive C:\ to a large data drive D:\, when it comes to run a large Cool (BEM) analysis (or any Cool(BEM) analysis w/o Mesh Aggregation), the program only looks for space on the system drive C:\ and aborts due to low space there. On drive D:\, I still have almost 1TB of free space!

This is a bug; please inform Development; Thanks

Piotr

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Employee
yannick.moret
Posts: 117
Registered: ‎04-28-2009

Re: Cool(BEM) doesn't look for space on the right drive!

06-02-2014 05:08 AM in reply to: piotr.wozniacki

Hello Piotr,

 

Please log that through subscription center.

You need to check your temp directory is properly set in registry : HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\Moldflow Insight\2015\Environment

If you changed it manually there, ensure you restarted the job manager.

 

I haven't been able to reproduce your issue, it works well for me, screen output showing disk available for D drive

 

Thanks

 

regards

 

Yannick

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Contributor
piotr.wozniacki
Posts: 25
Registered: ‎07-20-2011

Re: Cool(BEM) doesn't look for space on the right drive!

06-02-2014 05:30 AM in reply to: yannick.moret

Dear Yannick - as I said, my temporary files are set to D:\ASMI2015 Temporary Files in the Registry.

 

I did create a support case for it; Thank you

 

Piotr

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Employee
yannick.moret
Posts: 117
Registered: ‎04-28-2009

Re: Cool(BEM) doesn't look for space on the right drive!

06-02-2014 06:54 AM in reply to: piotr.wozniacki

There are 2 places in the registry...one for synergy and one for insight.

Ensure it is the one for insight you setup, and if you edited them manually, a restart of job manager is necessary.

 

Also, you can check your server properties in job manager that it is taken into account.

 

Hope this helps.

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Contributor
piotr.wozniacki
Posts: 25
Registered: ‎07-20-2011

Re: Cool(BEM) doesn't look for space on the right drive!

06-02-2014 07:11 AM in reply to: yannick.moret

Bingo!

 

Both Insight and Synergy's environments are set to D: in the registry, but - for a reason I don't understand - the Job Manager has been set to C: (even though a directory doesn't even exist there). I have no idea how it changed, as it was set to D:\ last time I checked (when running a DOE using additional server).

 

I changed the setting in the Job Manager props and everything is OK now; thank Yannick!

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