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Active Contributor
MartinCavalry
Posts: 28
Registered: ‎03-01-2012

Command-line error: cannot open error file

341 Views, 2 Replies
07-03-2013 05:38 AM

Hi All,

 

I have Insight Ultimate 2013 installed and updated with SP2 on a new PC.


The problem comes when I import my study files from a previous computer (on which everything was working flawlessly).


But now, ONLY the DUAL DOMAIN mesh/analysis works and it HANGS with 3D after determining the "Total projected

area ... " in the log window (nothing happens even after 24 hrs!)

 

Thats the error I get every time in the log whenever I change to 3D solving:

"Command-line error: cannot open error file "C:\windows\temp\OCL_four digits.TMP.LOG"

Has anyone come across with this???
this is extremely annoying as I cannot use my old studies from my previous computer.

 

Please, do you have any remedies, suggestions how to solve this.
Thank you!

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Employee
yannick.moret
Posts: 119
Registered: ‎04-28-2009

Re: Command-line error: cannot open error file

07-11-2013 05:33 AM in reply to: MartinCavalry

I suspect you have an ATI graphic card and probably also windows 8 ?

This is a known issue with ATI drivers, when trying to use GPU.

To workaround that problem you can either :

- Disable the GPU in the advanced options when launching an analysis

- Get right access for windows/temp directory. In Windows 8, you cando that by just using explorer to go in w:\windows\temp and follow the prompt

 

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Active Contributor
MartinCavalry
Posts: 28
Registered: ‎03-01-2012

Re: Command-line error: cannot open error file

07-29-2013 02:47 AM in reply to: yannick.moret

Hi Yannick,

thank you for your comment and sorry for my late reply.

The problem has been resolved and I can confirm that was related to the ATI graphics card...

thanks again
Regards,

Martin

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