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raalteh
Posts: 254
Registered: ‎04-14-2009

Moldflow 2013 Service Pack 2

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08-13-2012 11:30 AM

Dear Moldflow users,

 

I’m happy to announce that ‘Autodesk Simulation Moldflow 2013 Service Pack 2’ for the desktop products is now available through both Subscription center, as well as the Support Page.

 

Nearly all of the fixes included in Service Pack 2 were brought to our attention through crashes that were reported to us through CER (Customer Error Reporting), as well as issues that came through support channels. Thank you for using these communication channels, as this helps us find issues quickly, and allows us to deliver high quality products.

 

Issues addressed with Autodesk Simulation Moldflow Adviser 2013 Service Pack 2:

User Interface:

  • Improve usability of spaceball function when usinghte Ribbon style interface
  • Improve error handling when an abnormal operation is occured.
  • Improve error handling when an invalid udm file is used.  

 

Analysis Solvers

  • Improve error handling when an invalid udm file is used.

 

The Service Pack 2 installers can be found on Subscription center in the ‘Product Enhancements’ section in the middle of the screen after logging in. (If the list of available enhancements does not show Moldflow 2013 Service Pack 2 components, please click on ‘View all available product enhancements’ to see the full list of product enhancements that is available for your account.

 

Alternatively, go to Support Page, identify the product you are looking for from the list (e.g. a service pack for Autodesk Simulation Moldflow Adviser 2013). You will be taken to short list of downloads that are available for this product. Then click on the Service Pack 2 option, and download the relevant update.

 

IMPORTANT!:

       I.         Service Pack 2 needs to be applied to the product that is already on Service Pack 1 level (either the ‘2013 FCS release + Service Pack 1’ OR the Multi-language installer (already on Service Pack 1)

     II.          The .msp installers should be downloaded and executed. The installer is compact and will update a relatively small number of files.

     III.          Service Pack 2 can be applied to the English or localized products

 

Best regards,

 

Hanno van Raalte

Hanno van Raalte,

Product Manager for Autodesk Simulation Moldflow products
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