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Simulation Moldflow Adviser

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Active Contributor ph
Active Contributor
ph
Posts: 49
Registered: ‎12-19-2002

Errors downloading service pack 3

935 Views, 6 Replies
11-30-2010 07:41 AM

Anyone knows what the attached error is about?

 

The download starts but immediately gives this error.

Peer
Iv2012/Vault Collaboration 2012
Lenovo ThinkStation E20
Intel Core i5 - 3.2GHZ
8GB RAM - Win7/64Bit
Samsung SyncMaster 244T 24" 1920 x 1200
nVidia Quadro FX1800 - 768MB 8.17.12.7589
3Dconnexion SpaceNavigator 3.13.1
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Product Support
nordhb
Posts: 480
Registered: ‎03-23-2009

Re: Errors downloading service pack 3

12-02-2010 06:42 AM in reply to: ph

Hi Peer,
are you connected by wifi or cable when getting this message?

 

My machine is connected by cable and the download starts as expected.

No error messages.

(Vista 64bit)

Are there some general restrictions to download for you?

 

Regards,
Berndt



Berndt Nordh
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Active Contributor ph
Active Contributor
ph
Posts: 49
Registered: ‎12-19-2002

Re: Errors downloading service pack 3

12-07-2010 02:28 AM in reply to: nordhb

Hi Berndt

 

I'm on cable and I have no download restrictions.

I cannot seem to get through to the ftp server download without these errors.

Can I get to this file another way via http?

This place is only for 2010 downloads:

http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=13030538

Peer
Iv2012/Vault Collaboration 2012
Lenovo ThinkStation E20
Intel Core i5 - 3.2GHZ
8GB RAM - Win7/64Bit
Samsung SyncMaster 244T 24" 1920 x 1200
nVidia Quadro FX1800 - 768MB 8.17.12.7589
3Dconnexion SpaceNavigator 3.13.1
Please use plain text.
Product Support
nordhb
Posts: 480
Registered: ‎03-23-2009

Re: Errors downloading service pack 3

12-07-2010 02:43 AM in reply to: ph

Hi Peer,

you can access the service pack from Subscription Center.

You need to have a valid account to login and download.

http://subscription.autodesk.com

From: Download > Product Enhancements
you will find: Autodesk Moldflow Adviser 2011 Service Pack 3.

If you need further assistance in this matter, please contact you local support.


Regards,
Berndt



Berndt Nordh
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Active Contributor ph
Active Contributor
ph
Posts: 49
Registered: ‎12-19-2002

Re: Errors downloading service pack 3

12-07-2010 02:55 AM in reply to: nordhb

Hi Berndt

 

All OK this way around - thanks!

But the culprit regarding the Auto-Revision-Update from within the program remains unsolved.

Peer
Iv2012/Vault Collaboration 2012
Lenovo ThinkStation E20
Intel Core i5 - 3.2GHZ
8GB RAM - Win7/64Bit
Samsung SyncMaster 244T 24" 1920 x 1200
nVidia Quadro FX1800 - 768MB 8.17.12.7589
3Dconnexion SpaceNavigator 3.13.1
Please use plain text.
Product Support
nordhb
Posts: 480
Registered: ‎03-23-2009

Re: Errors downloading service pack 3

12-07-2010 06:51 AM in reply to: ph

Hi Peer,

as I understand, a new revision available found.

You select type of host, key in file name and then as download starts, it stops immediately.


I tested this on Win 7 64-bit workstation, connected by cable.
It works as expected, and I cannot repeat what you see.
 
Regards,
Berndt



Berndt Nordh
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Contributor
Gui_81
Posts: 12
Registered: ‎06-01-2009

Re: Errors downloading service pack 3

02-11-2011 03:30 AM in reply to: ph

Hi

 

I got the same problem in my office. Try other connection. As far as I understand it's security issues of both parts.

 

 

Regards,

 

Tiago

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