Simulation CFD "requires more cloud credits to be submitted"

[Anonymous]

I have tried the fix proposed here...no luck:

http://forums.autodesk.com/t5/Autodesk-Simulation-CFD/Autodesk-Simulation-Cloud-Credits-for-Students...

I have also tried to submit the job from my laptop.  Received the same error message.

FYI, I have an unlimited commercial account.

[Anonymous · Accepted solution]

Problem solved.  If you get this message, and have an unlimited license, call support and speak with the business unit.  It's a database issue.

[Royce_adsk]

We have seen a few instances of this issue.  Easy to resolve once we are aware so please log a case with support.