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Active Member
sveinn
Posts: 10
Registered: ‎10-03-2011
Accepted Solution

License problem

572 Views, 4 Replies
02-27-2012 09:28 AM

Mac address on the license server has been changed.

What should been done to fix it?

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*Expert Elite*
TravisNave
Posts: 10,146
Registered: ‎01-14-2005

Re: License problem

02-28-2012 11:20 AM in reply to: sveinn

If it is a virtual machine, hard code the license file in your virtual NIC back to match your LIC file or you will continually have the same problem.  If it is a physical machine and you changed the network card or motherboard, then you should probably just get a new license file generated to reflect the change.

 

Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 2 > Network

You will need to provide your serial number and new MAC of the license server.

You will get better responses in the network licensing forum for these types of requests.  Thanks!

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Active Member
sveinn
Posts: 10
Registered: ‎10-03-2011

Re: License problem

02-29-2012 12:17 AM in reply to: TravisNave

Hello

 

It is a license server hos Danfoss that has got a new MAC adress.

I need new license fil for our Program

 

See Attachement

 

Sveinn

 

 

 

Edited by
Discussion_Admin

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Active Member
sveinn
Posts: 10
Registered: ‎10-03-2011

Rephrase the problem.

02-29-2012 11:09 PM in reply to: TravisNave

Changes were made to license server here at Danfoss causing that the license does not work. I can not create a new license file on the website since it has been done on this contract.

 

Can I get permission for a new license file on this agreement (110000434892)?

 

Sincerly

 

Sveinn

 

 

Edited by
Discussion_Admin

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*Expert Elite*
TravisNave
Posts: 10,146
Registered: ‎01-14-2005

Re: Rephrase the problem.

03-01-2012 02:59 PM in reply to: sveinn

I went ahead and registered this seat for you.  You should have it in your email now.

 

I will also PM you the license.

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