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cfd 2013 crashes on startup

9 REPLIES 9
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Message 1 of 10
brian
1742 Views, 9 Replies

cfd 2013 crashes on startup

We are running cfd 2013 on 4 computers.  One is having a problem. On startup after the splash screen I get the following message "autodesk simulations cfd 2013 has stopped working".  I have uninstalled and reinstalled the software.  Still get the same error.  Is there a log I need to look at or system processes I need to check.

 

win 7 x64

 

Thanks for the help

Brian Brisbin

National K Works Inc.

9 REPLIES 9
Message 2 of 10
brian
in reply to: brian

We solved it.  It turns out to be a know issue.  "tabletinputservices"

Thanks.

Brian

Message 3 of 10
Royce_adsk
in reply to: brian

For more information regarding this issue:

 

http://upandready.typepad.com/up_and_ready/2012/06/autodesk-simulation-cfd-2013-crashes-at-startup.h...

 

Also make sure that 'TabletInputService' or 'Tablet PC Input Service' is disabled in your services list in Windows.

 

-Royce



Royce.Abel
Technical Support Manager

Tags (1)
Message 4 of 10
m.habr
in reply to: Royce_adsk

Hello,

 

I have got a problem with Autodesk SImulation CFD - I have installed it. When I firstly run the program, it requested code and serial, which I have inserted. Then an error appeared - The program stopped working. I have Windows 7 (64bit).

I  dont have on-screen keyboard. Service 'TabletInputService' is stopped.

Do you know what should fix this?

 

Thank you!

Message 5 of 10
ghmail16
in reply to: m.habr

I have also disabled TableInputServices from Services List but the problem of startup remains?

What is the solution?

Thanks!

 

Message 6 of 10
Royce_adsk
in reply to: ghmail16

Did you see this solution?

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=18708426&linkID=18154757

 

-Royce



Royce.Abel
Technical Support Manager

Message 7 of 10
ghmail16
in reply to: brian

Unfortunately I still have the same problem. I attach a picture to show you what is the message that I get when I try to open it. It is not the same that shows in the page that you cite me.

Thanks Again.

Best Regards!

Message 8 of 10
zeno.lh
in reply to: ghmail16

What about those of us that need to have the Tablet PC Input Service running?

 

I have a touch-screen computer that I use for design, and enabling/disabling the Tablet service every time I need to run the simulation is going to get very old, very fast.

 

Tags (1)
Message 9 of 10
Royce_adsk
in reply to: zeno.lh

Please checkout SP1.  That should fix the issue.

 

Thanks!

Royce



Royce.Abel
Technical Support Manager

Message 10 of 10
ghmail16
in reply to: Royce_adsk

My issue was that I was not opening the programm as administrator. When I run it as administrator it opened normally. 🙂

 

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