Maya 2015 Mental Ray batch rendering won't start...

[tscroggs]

Hi,

I have just installed Maya 2015 today and cannot get Mental Ray batch render to start.  It becomes unresponsive saying "// Result: Rendering with mental ray..." at the bottom like it's trying to begin. And there's a bouncing Maya icon in my dock that I have to force quit.  After I force quit the message will read that the render is complete.

I've tried all the other renderers and they will all quickly perform a batch render but I have no option with my scene but to use mental ray.  Although it won't batch render it will still render one frame in the render view window with mental ray.

Previously I was using Maya 2014 which would just freeze randomly durning a mental ray batch render so I completely unistalled it to do a clean install of Maya 2015 in hopes of fixing the problem.  But I may have done something wrong...  Because it seems like a very specific problem.

What should I do?  Reinstall?

Please let me know something ASAP becasue I'm a student and I need to render my final animation project!  Thansk!

Tim

---

My computer details:

Model Name:    iMac
  Model Identifier:    iMac13,2
  Processor Name:    Intel Core i7
  Processor Speed:    3.4 GHz
  Number of Processors:    1
  Total Number of Cores:    4
  L2 Cache (per Core):    256 KB
  L3 Cache:    8 MB
  Memory:    24 GB
  Boot ROM Version:    IM131.010A.B05
  SMC Version (system):    2.11f14
  Hardware UUID:    D03744BB-7027-5938-9CBE-803CB63548F1

Graphics  NVIDIA GeForce GTX 675MX 1024 MB

Software  OS X 10.9.2 (13C1021)

---

Render Diagnostics:

file -f -new;
// untitled //
commandPort -securityWarning -name commandportDefault;
// mental ray for Maya 2015
// Mental ray for Maya: using startup file /Applications/Autodesk/mentalrayForMaya2015//maya.rayrc.
// mental ray for Maya: setup
// mental ray for Maya: initialize
// mental ray for Maya: register extensions
// mental ray Node Factory: loaded
// mental ray for Maya: successfully registered
// mental ray for Maya: loading startup file: /Applications/Autodesk/mentalrayForMaya2015//maya.rayrc
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/abcimport.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/abcimport.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/AdskShaderSDKWrappers.mi
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/architectural.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/architectural.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/base.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/base.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/basehair.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/basehair.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/bifrostMR.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/bifrostMR.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/bifrostphenMR.mi
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/builtin_bsdf.mi
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/contour.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/contour.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/layering.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/layering.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/layering_phen.mi
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/mrptex.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/mrptex.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/paint.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/paint.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/physics.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/physics.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/production.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/production.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/subsurface.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/subsurface.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/surfaceSampler.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/surfaceSampler.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/userdata.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/userdata.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/useribl.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/useribl.dylib
// generating Maya nodes...
// parsing /Applications/Autodesk/mentalrayForMaya2015/shaders/include/xgenMR.mi
// loading /Applications/Autodesk/mentalrayForMaya2015/shaders/xgenMR.dylib
// generating Maya nodes...
// AbcImport v1.0 using Alembic 1.5.0 (built Jul 26 2013 11:01:23)
updateRendererUI;
// AbcExport v1.0 using Alembic 1.5.0 (built Jul 26 2013 11:01:23)
updateRendererUI;
file -f -options "v=0;"  -ignoreVersion  -typ "mayaAscii" -o "/Users/tscroggs/Documents/maya/projects/Milewicz_Design/scenes/postcardShot6.ma";addRecentFile("/Users/tscroggs/Documents/maya/projects/Milewicz_Design/scenes/postcardShot6.ma", "mayaAscii");
// Warning: file: /Users/tscroggs/Documents/maya/projects/Milewicz_Design/scenes/postcardShot6.ma line 510921: Selected nodes were ignored since the 'scene' flag was used. //
// Error: line 1692: scriptedPanel: Object 'Stereo' not found. //
// File read in  2.6 seconds.
updateRenderOverride;
MENTAL RAY RENDER DIAGNOSTICS:
 Textures
  - MentalRay does not support 3D placement on environment ball textures. The texture placement will be ignored.
 Lights
  - light "areaLightShape1" is not scaled propotionally. This may introduce rendering artifacts..
  - light "areaLightShape3" is not scaled propotionally. This may introduce rendering artifacts..
  - light "areaLightShape7" is not scaled propotionally. This may introduce rendering artifacts..
  - light "areaLightShape8" is not scaled propotionally. This may introduce rendering artifacts..
  - light "areaLightShape9" is not scaled propotionally. This may introduce rendering artifacts..
 Miscellaneous
  - This scene contains nodes with animated visibility, this requires Optimize Non-animated Display Visibility to be turned off.
  -     Node roomFull14_texture:sofa has animated visibility.
  -     Node roomFull14_texture:polySurface5 has animated visibility.
  -     Node roomFull14_texture:polySurfaceShape21 has animated visibility.
  -     Node roomFull14_texture:curtain_left has animated visibility.
  -     Node roomFull14_texture:place3dTexture2 has animated visibility.
  -     Node firstCamera has animated visibility.
  -     Node Mannequin_Model_ForClass_2011:rightShoulderFK has animated visibility.
  -     Node Mannequin_Model_ForClass_2011:leftShoulderFK has animated visibility.
  -     Node Mannequin_Model_ForClass_2011:l_KneeCTRL1 has animated visibility.
  -     Node Mannequin_Model_ForClass_2011:r_KneeCTRL1 has animated visibility.
  -     Node Mannequin_Model_ForClass_2011:l_ElbowCTRL has animated visibility.
  -     Node Mannequin_Model_ForClass_2011:r_ElbowCTRL has animated visibility.
  -     Node polySurface2 has animated visibility.
  -     Node group2 has animated visibility.
  -     Node pPlane16 has animated visibility.
  -     Node Mannequin_Gumball_Machine_BaseFile:rightShoulderFK has animated visibility.
  -     Node Mannequin_Gumball_Machine_BaseFile:leftShoulderFK has animated visibility.
  -     Node Mannequin_Gumball_Machine_BaseFile:l_KneeCTRL1 has animated visibility.
  -     Node Mannequin_Gumball_Machine_BaseFile:r_KneeCTRL1 has animated visibility.
  -     Node Mannequin_Gumball_Machine_BaseFile:l_ElbowCTRL has animated visibility.
  -     Node Mannequin_Gumball_Machine_BaseFile:r_ElbowCTRL has animated visibility.
  -     Node Mannequin_Gumball_Machine_BaseFile:base has animated visibility.
  -     Node |workCamera has animated visibility.
  -     Node secondCam has animated visibility.
  -     Node camera4 has animated visibility.
  -     Node camera5 has animated visibility.
  -     Node camera6 has animated visibility.
 Performance
  - Mannequin_Gumball_Machine_BaseFile:Gumball_Machine_textures:file2 has a resolution of 2560x1920 which may be inefficient.
  - If Mannequin_Gumball_Machine_BaseFile:Gumball_Machine_textures:file2 is not a memory mappable file, use imf_copy to convert it to .map format, to improve the performance.
  - file2 has a resolution of 2047x2050 which may be inefficient.
  - If file2 is not a memory mappable file, use imf_copy to convert it to .map format, to improve the performance.
  - file10 has a resolution of 7200x10800 which may be inefficient.
  - If file10 is not a memory mappable file, use imf_copy to convert it to .map format, to improve the performance.
  - roomFull14_texture:roomFull9rescue2:file1 has a resolution of 9000x2250 which may be inefficient.
  - If roomFull14_texture:roomFull9rescue2:file1 is not a memory mappable file, use imf_copy to convert it to .map format, to improve the performance.
  - roomFull14_texture:roomFull9rescue2:file2 has a resolution of 3000x1500 which may be inefficient.
  - If roomFull14_texture:roomFull9rescue2:file2 is not a memory mappable file, use imf_copy to convert it to .map format, to improve the performance.
// Warning: file: /Applications/Autodesk/mentalrayForMaya2015/scripts/mentalrayDiagnostic.mel line 524: 43 warnings, see script editor for details. //
setAttr "defaultRenderGlobals.endFrame" 372;
// Error: line 1: Cannot find procedure "updateBatchRenderOptionsWindow". //
// Result: Saving temporary file: /Users/tscroggs/Documents/maya/projects/Milewicz_Design/scenes/postcardShot6__59513.mb //
// Result: Rendering with Maya Software... //
// Result: Percentage of rendering done: 0 (rendering frame 370) //
// Result: Percentage of rendering done: 0 (/Users/tscroggs/Documents/maya/projects/Milewicz_Design/images/shot_06.0370.jpg) //
// Result: Percentage of rendering done: 1 (/Users/tscroggs/Documents/maya/projects/Milewicz_Design/images/shot_06.0370.jpg) //
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// Result: Percentage of rendering done: 100 (/Users/tscroggs/Documents/maya/projects/Milewicz_Design/images/shot_06.0371.jpg) //
// Result: Rendering PostProcessing. //
// Result: Percentage of rendering done: 0 (rendering frame 372) //
// Result: Percentage of rendering done: 0 (/Users/tscroggs/Documents/maya/projects/Milewicz_Design/images/shot_06.0372.jpg) //
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// Result: Rendering PostProcessing. //
// Result: Rendering Completed. See Console for more information. //
setAttr "defaultRenderGlobals.endFrame" 430;
// Error: line 1: Cannot find procedure "updateBatchRenderOptionsWindow". //
// Result: Saving temporary file: /Users/tscroggs/Documents/maya/projects/Milewicz_Design/scenes/postcardShot6__59513.mb //
// Result: Rendering with mental ray... //
// Result: Rendering Completed. See Console for more information. //
// Result: Saving temporary file: /Users/tscroggs/Documents/maya/projects/Milewicz_Design/scenes/postcardShot6__59513.mb //
// Result: Rendering with mental ray... //

[hilaire.gagne]

Hi tscroggs,

I encountered several posts reporting anomalies with batch rendering on Mac's running OS X Mavericks; but since you're at Maya 2015, I suspect that isn't the issue ... so, I had a glance through the diagnotics portion of your post and see several MR Warnings and Errors. 

My first suggestion would be to "walk through" the log and investigate as many of the scene issues reported as possible as I suspect MR may be depleting it's resources as it encounters the same issues again at each rendered frame.

Some of the messages that caught my eye:

... selected nodes were ignored since the 'scene' flag was used ...
... this scene contains nodes with animated visibility, this requires Optimize Non-animated Display Visibility to be turned off ...

... has a resolution of 2560x1920 which may be inefficient ...
... not a memory mappable file, use imf_copy to convert it to .map format ...

... cannot find procedure "updateBatchRenderOptionsWindow" ...

Hopefully addressing some of these will get you on your way.

Cheers,

[tscroggs]

I rendered the same scene exactly on my wife's macbook pro also running mavericks and maya 2015 and there were no issues whatsoever.  So though there are some issues with my scene none of them are causing her computer the inability to batch render mental ray.  The funny part is that my computer is so much faster and bigger than the laptop but its having more issues with maya.

I'm thinking I unistalled maya 2014 wrong or something.

I also got a warning that mental ray was not registered yet?  I don't know how or why it wouldn't be registered when I downloaded and installed.

[hilaire.gagne]

---

@tscroggs wrote:

I rendered the same scene exactly on my wife's macbook pro also running mavericks and maya 2015 and there were no issues whatsoever.  

---

Did you look at the diagnostics logs on your wife's system to see if you can spot differences?  Maybe that might lend a clue as to what could be going on.

---

@tscroggs wrote:

So though there are some issues with my scene none of them are causing her computer the inability to batch render mental ray.  The funny part is that my computer is so much faster and bigger than the laptop but its having more issues with maya.

---

Are you 100% certain that the hardware, O/S installation, system addons/plugins, and applications installed are identical?    There may be something running on your system that isn't running on your wife's system that is tripping you up.  For example, if you're running an nVidia adapter, it's possible that the drivers could be causing an issue if some of the rendering tasks are being offloaded to the GPU.

---

@tscroggs wrote:

I'm thinking I unistalled maya 2014 wrong or something.

---

Possible; although I suspect the issue is related to some of the warning/errors noted in the diagnostics.  Are you encountering the same issue when rendering out using a different batch rendering engine (ex: Maya Software)?

---

@tscroggs wrote:

I also got a warning that mental ray was not registered yet?  I don't know how or why it wouldn't be registered when I downloaded and installed.

---

I occasionally see that on my Windows system as well; on Windows, it typically indicates system HDD fragmentation and an HDD defrag usually improves the plug-in load time.  I suspect the MR plugin has eventually loaded on your system; have a look at the Preferences > Plugin Manager to confirm MAYATOMR is loaded and running.

Cheers,

[colbtron]

I'm having the same problem. The first frame got 25% through then the program crashed. I'll try again, but so far Maya 2015 is a POS.

[lena1124]

try this:

1. go to mental ray batch render option

2. uncheck "render on network machine

i had same issue before, but it worked after change. 

[olly.tyler]

I have this problem exactly -  on a new MacPro w Mavericks.  switching off network rendering makes no difference. its a major flaw - only rendering 20 -100 frames before crashing.  setting off render rom the Maya shell does not work either.

[hoganburrows]

Have you tried updating to SP2 (service pack two) and doing the same for mental ray, I think scenes made in SP1 must be finished in SP1, they wont render in SP2

[halfstone]

I don't have an answer to this question. but I just wanted to point out how when you posted the render diagnostics, the lines referencing a couple of polygon surfaces contain a "colon and a P", which this forum translates into a smiley face. 

What a world.  

[Steve_Curley]

There's a button in the post editor specifically for inserting code - click the button, paste the code into the window which appears then click the Insert button. Code posted that way is excluded from the processing which deals with smilies (and other formatting). The feature is there (as it is in most forum software) - it's not the fault of the forum if people don't use it.

[olly.tyler]

Autodesk technical support have replied to me. They are aware there is an issue with MentalRay rendering which they are working on to fix as a priority

Olly Tyler
Senior CG Artist
online portfolio
m: 07890 836501

[halfstone]

Regarding the smileys - good to know, thanks.  At the risk of starting an off-topic thread here (which is not my intent - no need to weigh in here!)  I was not being critical, I just thought it was humorous.  I still do - that smileys have become so pervasive that they are now the default. 

[chuckcole]

I too am up against the MR "issue". Production has stopped. I just spent $2600 on a subscription/upgrade as MR did not work in 2013 release either. Good grief. Come on Autodesk.

[Anonymous]

Any news on this? SP3 doesn't fix the issue...

Autodesk, are you working on this issue???

[olly.tyler]

No news yet. I have resorted to using Maya Software renders for commercial work which is a real step backwards after five years or more having mental ray as standard. Please fix the bug soon Autodesk

Sent from my iPhone

[colbtron]

Wow. What a gong show. No wonder Autodesk bought all the competing 3D software companies - now they don't have to make them work as they have no competition.

[Anonymous]

FYI

I've since switched over to Windows without issues. The same file that would quit after 30 frames or sometimes 100 frames, has been rendering non-stop on the PC side, roughly 500 frames per day.

[Anonymous]

It appears Autodesk has fixed this issue with the recent release of 2015 SP4.

Testing will commence.

[Anonymous]

Hi, this is my first post on a forum, ever. I'm James.

I have downloaded the new service pack. I am still having the same troubles as most, however it seems slightly different, most threads I have read in regards to Maya 2014/2015 & Mavericks is that the mental ray batch render does not work and can lead to crashes.

I thought this was the case with mine, but If I open the 'images' folder where the renders would save to as default, the files do/are render/ing even though it isn't showing me any progress in the script editor.

(however the render speed is much slower on my new 16gb imac than it used to be on my 4gb macbook)

Anyway, the point is, although the files are being created, the batch render progress doesn't show up how it used to (yep, on that trusty 4gig macbook) i've tried changing the verbosity settings to 'progress messages' as well as 'detailed messages' no luck... I changed my file preferences to OS native, still no luck...

Is there anything i'm doing wrong? Although I should be happy that the render is working it feels like something still isn't quite right because I can't track the progress and it seems slower than it ought to be.

The only anomaly which strikes me in the script editor is:

Warning: file: /Applications/Autodesk/mentalrayForMaya2015/scripts/mentalrayDiagnostic.mel line 524: 1 warnings, see script editor for details.

Don't know if that means anything to anyone?

As a side note to the original poster: I also get the second 'maya' app appear on my dash, which if I 'force quit' also ends the batch render, weird.

Would be great to get some advice/tips/pointers on how to get the progress messages back. Thanks!

[Anonymous]

Interesting. A new undocumented issue. I haven't been able to test as much as I thought, but will be the rest of the week. I'll let you know the results I get.