Scaleform font issue on Vivante GC2000

[jeromemaurey]

Hello,

We have an app that renders like a charm on pretty much every device, except one. Saddly it's one of the main target device and therefore needs to work.

The device uses a Vivante GC2000 GPU.

Everything in our Flash movies renders except text (dynamic or static classic textfields alike). These render fine on iPads, iPhones and pretty much every Android device we have in the office.

So I am leaning towards an issue with the graphic chip and drivers. We had a Unity issue with a ToughPad, that uses that same GPU, where it wouldn't render correctly a skybox material. Since it doesn't seem to be a common GPU, this might be an edge case. I attach a screen shot of the GPU info and extensions on the Vivante device.

This is under NDA so I can't really post further details here. But feel free to PM or email me if you need more info.

As usual any help is greatly appreciated 🙂

Cheers,

J.

[jeromemaurey]

I tested the default scaleform demo on both devices we have with Vivante GPUs and they both show issues with rendering text. One is a Panasonic ToughPad. I attach a screenshot for reference.

We have to develop apps that work on these GPUs and it would be great to keep using Scaleform... Please help 🙂

Cheers,

J.

[unity007]

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@jeromemaurey wrote:

Hello,

We have an app that renders like a charm on pretty much every device, except one. Saddly it's one of the main target device and therefore needs to work.

The device uses a Vivante GC2000 GPU.

Everything in our Flash movies renders except text (dynamic or static classic textfields alike). These render fine on iPads, iPhones and pretty much every Android device we have in the office.

So I am leaning towards an issue with the graphic chip and drivers. We had a Unity issue with a ToughPad, that uses that same GPU, where it wouldn't render correctly a skybox material. Since it doesn't seem to be a common GPU, this might be an edge case. I attach a screen shot of the GPU info and extensions on the Vivante device.

This is under NDA so I can't really post further details here. But feel free to PM or email me if you need more info.

As usual any help is greatly appreciated 🙂

Cheers,

J.

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I can confirm this bug with a Vivante GC4000 GPU. Dynamic Text is not showing up. The specific test-user that reported this problem has this phone: http://baike.baidu.com/view/10877830.htm?fr=aladdin (most is Chinese, but the specs are readable).

We are running the current/latest SF. Every other device displays our font fine except this Huawei Outdoor phone with a Vivante GC4000 GPU.