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RSAP Service Pack 3 issues

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ukdxb012
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RSAP Service Pack 3 issues

Hi,

 

I'm trying to apply Service Pack 3 to RSAP 2014 and i keep getting the following message...

 

Error 1721. There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SetRobotCOMServer.BFCAC077_8261_4A7F_B60E_...

 

Any ideas what this means?

 

Regards,

 

Duncan



Duncan Brannan
UK/EMEIA CAD Operations Manager
Twitter | LinkedIn

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ukdxb012
in reply to: ukdxb012

FYI,

 

I've fixed this issue but only by uninstalling RSAP 2014 and reinstalling with SP3 appended to the RSAP 2014 Deployment Image.

 

Previously i was trying to install SP3 on top of a previously install RSAP 2014 with SP2.

 

Regards,

 

Duncan



Duncan Brannan
UK/EMEIA CAD Operations Manager
Twitter | LinkedIn

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