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ROBOT 2012 crash

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Message 1 of 4
MARIOSZISSIMATOS5169
Contributor
392 Views, 3 Replies
‎09-28-2012 03:32 AM
‎09-28-2012 03:32 AM

ROBOT 2012 crash

Hi,

 

Robot 2012 Pro (SP5) is repeatedly crashing without warning both in XP and W7, 8GB RAM machine.

I 've been sending reports quite often about it.

Any help?

 

-Marios

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Message 2 of 4
Rafal.Gaweda
Autodesk Support
in reply to: MARIOSZISSIMATOS5169
‎09-28-2012 05:43 AM
‎09-28-2012 05:43 AM

Please register all crashes in crash report system specifying e-mail address.

As far as I can see one of the crashes reorted using your e-mail address in AUgust seems to be corrected in 2013 version.

 

IN general

Try to clear cfgusr folder and windows temp folder (%temp%).



Rafal Gaweda
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Message 3 of 4
jo2ny
Advocate
in reply to: Rafal.Gaweda
‎11-04-2012 11:46 PM
‎11-04-2012 11:46 PM

Could you please indicate the paths for the folders you mentioned above?

("cfgusr" and windows(7 x64) temp folder)

 

Thanks

 

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Message 4 of 4
Rafal.Gaweda
Autodesk Support
in reply to: jo2ny
‎11-05-2012 12:47 AM
‎11-05-2012 12:47 AM

C:\Users\username\AppData\Roaming\Autodesk\Autodesk Robot Structural Analysis 2012\CfgUsr\



Rafal Gaweda
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