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Robot Structural Analysis

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Valued Contributor
Opel5
Posts: 81
Registered: ‎08-02-2012
Accepted Solution

out of memory crash followed by error code 5000

953 Views, 3 Replies
09-26-2012 09:53 AM

Evening All,

I'm having some lovely problems with my Robot model. Yesterday I had an "out of memory" error message, which repeated today. On both occassions I opened up the task manager and noticed there was plenty of spare physical memory.

 

Today this error message was followed by an odd "incorrect data" message which gave no further details as to what has gone wrong.

 

Link to zipped RTD file is below:

https://www.filemail.com/dl.aspx?id=TVMSPQXDZUWWRAA

 

Some expert advice as to the source of the problem would be greatly appreciated.

Many Thanks,

Scott

 

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Product Support
Rafal.Gaweda
Posts: 5,245
Registered: ‎04-26-2010

Re: out of memory crash followed by error code 5000

09-27-2012 01:42 AM in reply to: Opel5

I do not see any problem.

 

1. Restart computer

2. clear cfgusr folder before robot start

3. clear windows tempporary folder (%temp%)

4. Load the file, freeze meshes save file under new file name (it will compact the file - instead of 153 MB you will have only 36 MB file)

5. Restart robot and load this compacted file.

 

File with results: http://wtrns.fr/_0v9adTR3LuI3pI

 

 



Rafal Gaweda
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Valued Contributor
Opel5
Posts: 81
Registered: ‎08-02-2012

Re: out of memory crash followed by error code 5000

09-27-2012 02:03 AM in reply to: Rafal.Gaweda

Thanks Rafal! I'll give those steps a go :smileyhappy:

Where is the path to the cfgusr folder? I can't seem to find it. I'm using RSA Pro 2013 32 Bit on WinXP. I've scanned the whole PC and that folder doesn't seem to exist?

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Product Support
Rafal.Gaweda
Posts: 5,245
Registered: ‎04-26-2010

Re: out of memory crash followed by error code 5000

09-27-2012 02:22 AM in reply to: Opel5

Common

Win XP:
c:\Documents and Settings\All Users\Application Data\Autodesk\Structural\Common Data\2013\

Win Vista:
C:\Users\All Users\Autodesk\Structural\Common Data\2013\

Win 7 32- or 64-bit RSAPro:
C:\ProgramData\Autodesk\Structural\Common Data\2013\


-----------------------------------------------------------------------
Help
32-bit systems
c:\Program Files\Common Files\Autodesk Shared\Structural\Help\2013\
64-bit systems
c:\Program Files (x86)\Common Files\Autodesk Shared\Structural\Help\2013\


-----------------------------------------------------------------------
Cfgusr

Win XP:
c:\Documents and Settings\username\Application Data\Autodesk\Autodesk Robot Structural Analysis 2013\CfgUsr\


Win Vista:
C:\Users\username\AppData\Roaming\Autodesk\Autodesk Robot Structural Analysis 2013\CfgUsr\


Win 7 32- or 64-bit RSAPro:
C:\Users\username\AppData\Roaming\Autodesk\Autodesk Robot Structural Analysis 2013\CfgUsr\

-----------------------------------------------------------------------
user section databases, material databases, etc.

Win XP:
c:\Documents and Settings\username\Application Data\Autodesk\Structural\Common Data\2013\

Win Vista:
C:\Users\username\AppData\Roaming\Autodesk\Structural\Common Data\2013\


Win 7 32- or 64-bit RSAPro:
C:\Users\username\AppData\Roaming\Autodesk\Structural\Common Data\2013\

--------------------------------------------------------------------------
examples (including verification ones)

Win XP:
c:\Documents and Settings\All Users\Documents\Autodesk\Examples\

Win Vista and 7:
C:\ProgramData\Autodesk\Examples\

--------------------------------------------------------------------------
documents (including verification ones)

Win XP, Vista and 7:
C:\Program Files\Autodesk\Autodesk Robot Structural Analysis Professional 2013\Documents\

--------------------------------------------------------------------------



Rafal Gaweda
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