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Distinguished Contributor
gustavo.c.vasconcellos
Posts: 108
Registered: ‎04-15-2011
Accepted Solution

Autodesk certification expired

355 Views, 6 Replies
11-17-2011 06:47 PM

Dear support,

 

I tried to generate a printout composition in a World documentation and I received a message (inside word) that Autodesk certification is expired.

 

See attached picture, what should I do? How can I validate the signature.

 

I am running Robot 2012 and Word 2007 (Brazilian Edition), on Windows 7 Professional.

 

Thanks

 

Gustavo

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Product Support
Rafal.Gaweda
Posts: 5,189
Registered: ‎04-26-2010

Re: Autodesk certification expired

11-18-2011 01:17 AM in reply to: gustavo.c.vasconcellos

This macro has never been signed.

We will check what we can do. For now ignore this warning.



Rafal Gaweda
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Distinguished Contributor
gustavo.c.vasconcellos
Posts: 108
Registered: ‎04-15-2011

Re: Autodesk certification expired

11-18-2011 10:31 AM in reply to: Rafal.Gaweda

Dear Rafal,

 

but the print out is not exported to Word even if I ignore the message.

 

Thanks

 

Gustavo

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Product Support
Rafal.Gaweda
Posts: 5,189
Registered: ‎04-26-2010

Re: Autodesk certification expired

11-21-2011 12:16 AM in reply to: gustavo.c.vasconcellos

Have you enabled macros in Word?

macros.jpg



Rafal Gaweda
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Distinguished Contributor
gustavo.c.vasconcellos
Posts: 108
Registered: ‎04-15-2011

Re: Autodesk certification expired

11-22-2011 01:14 PM in reply to: Rafal.Gaweda

Hi Rafal,

 

all the macros are enabled (see attached), in addition of this, I installed openoffice and recieved another error message (see attached).

 

Thanks

 

Gustavo

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Product Support
Rafal.Gaweda
Posts: 5,189
Registered: ‎04-26-2010

Re: Autodesk certification expired

11-23-2011 12:57 AM in reply to: gustavo.c.vasconcellos

Try this

 

open Command Prompt as ADMIN

then

 

 unregister ALL ROBOTS you have installed on your computer by command: path_to_robot.exe / unregserver

 

eg:

"C:\Program Files\Autodesk\Autodesk Robot Structural Analysis Professional 2011\System\Exe\robot.EXE" /unRegServer

(use such line as above in this Comand Prompt window) 

 

then 

 

register the one you want to use.

 

eg:

"C:\Program Files\Autodesk\Autodesk Robot Structural Analysis Professional 2012\System\Exe\robot.EXE" /RegServer

 (use such line as above in this Comand Prompt window) 

 

then check



Rafal Gaweda
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Distinguished Contributor
gustavo.c.vasconcellos
Posts: 108
Registered: ‎04-15-2011

Re: Autodesk certification expired

11-23-2011 11:00 AM in reply to: Rafal.Gaweda

Great, it is working now!!!

 

Thanks

 

Gustavo

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