Revit Structure

Revit Structure

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Member
saul.olmedo
Posts: 3
Registered: ‎04-16-2014
Message 1 of 2 (126 Views)

AUTODESK HAS STOPPED WORKING MESSAGE

126 Views, 1 Replies
04-17-2014 02:46 PM

after installing, Revit 2013 doesnt successfully startup.....At startup it states, Autodesk has stopped working. I have uninstalled, redownloaded, and reinstalled over and over again. Ive tried all the different download methods (browser download, install now, Download now) . Im not sure if it has to do with my license activation or if i need a request code or anything like that. I have gotten passed the screen of entering my serial key and product # and it successfully passed but when it finally finishes the installation it states that it "has been successful" then i try to open it but it immediately states "AUTOCAD HAS STOPPED WORKING" and shuts down......please help

 

This is for the 3 year free student license............

Product Support
luna.ye
Posts: 64
Registered: ‎07-02-2013
Message 2 of 2 (70 Views)

Re: AUTODESK HAS STOPPED WORKING MESSAGE

04-24-2014 08:28 PM in reply to: saul.olmedo

Hi,

 

Please update your graphics card driver to see if that might work. http://usa.autodesk.com/adsk/servlet/syscert?id=18844534&siteID=123112

 

Please check if you're using IE10, if yes, try to uninstall 10 and back to IE8 or 9 see if that might work.

 

This video focus on the 3 areas that are the most common causes of crashes within Revit:

http://knowledge.autodesk.com/support/revit-products/learn-explore/caas/video/youtube/watch-v-b3BUn...

 

Hope this helps.

 

 


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Luna Ye
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