Revit 2014 crash, "not responding"

[mcarrieri]

We had one end user receive this error in Revit 2014 today:

Faulting application name: Revit.exe,

version: 2014.0.2013.1024,

time stamp: 0x526a0eda Faulting module name: KERNELBASE.dll,

version: 6.1.7601.18409,

time stamp: 0x5315a05a

Exception code: 0xc0000005

Fault offset: 0x000000000000940d F

aulting process id: 0x148c

Faulting application start time: 0x01cfd99422026eb5

Faulting application path: C:\Program Files\Autodesk\Revit 2014\Revit.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: fb57fe3e-459a-11e4-855e-bc305bcf1208

Im not sure what may have caused this error, but need to know as we lost over 1 hour of work today.

[ukdxb012]

Are you on the latest Service Pack? This may help avoid unwarranted crashes... http://knowledge.autodesk.com/support/revit-products/downloads/caas/downloads/content/revit-mep-2014...