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BMART
Posts: 20
Registered: ‎10-06-2008
Message 1 of 2 (167 Views)

Local and Central files crashwhile opening

167 Views, 1 Replies
01-24-2013 05:37 AM

I have a job that's Central file and Local files crash while opening. The Central File resides on a network and has the Central Files of other disciplines linked into it. To fix it I have to disconnect from the network to "sever" the linked files, then my local will open. I then have to unload all the links, reconnect to the network and save the local as the Central File and reload all the links. This works for a day or two then it happens all over again. Does anyone know what would cause this and how to fix it? Any help would be greatly appreciated.

Brian Martin
BIM/CAD Manager
Scheeser Buckley Mayfield LLC
Product Support
alan.quinn
Posts: 598
Registered: ‎09-08-2010
Message 2 of 2 (140 Views)

Re: Local and Central files crash while opening

01-28-2013 06:03 AM in reply to: BMART

Sound like something is causing this on the server side. Files don't get disconnected by themselves and the fact that re-connecting them seems to fix the issue I'm left wondering what's disconnecting, if anything. If this happens every few days look in your server logs for other services that may be interacting with your Revit files and causing this. Do you have an off-line back to that locking the files? This will cause issues for users. Do you have a peer to peer syncing process running? This will also cause downstream issues for users. When is the last time to created a new central? Try the following.

 

1. Tell all users to get save to central and get out of Revit.

2. Back up the Central files and the Central back up folder.

3. Delete the Central Back up folder.

4. Open any local file, assuming it was STC successfully in # 1 above.

5. R > Save-As > Options > Save this file as a new Central after save. (you might have to do this step twice) 

6. Have all users delete existing locals files and back-up folders.

7. Have all users create new locals from the new central.

8. Test over a few days to see what happens.

 

Thanks for posting. 



Alan Quinn
Support Specialist
Product Support
Autodesk, Inc.
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