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Updates to Autodesk Discussion Groups

15 REPLIES 15
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Message 1 of 16
wrighte
716 Views, 15 Replies

Updates to Autodesk Discussion Groups

On June 4, Autodesk is upgrading the technology behind our discussion groups. The result is a significant improvement to posting & replying, navigation, search and other features. While we launch this upgrade, the discussion groups will be unavailable from 3pm (PDT) Thursday, June 3 and Friday June 4.

As part of the upgrade, Autodesk has taken the decision to discontinue the time-honored use of the Network News Transfer Protocol (NNTP). This was a difficult and bittersweet decision, given the company’s past investments to maintain NNTP, but one necessary to continue providing the state-of-art web experience Autodesk customers have come to expect. For active NNTP users, we know this will change your workflow when using the forums. To help transition to the web-based forums, the new updates include a simpler, more intuitive interface to post and reply, bookmarking and e-mail notification features to track favorite posts, and more powerful search tools. While not a substitute for the NNTP experience, the streamlined capabilities of our RSS feeds also provide an enhanced and alternative offline forum reading experience.

Autodesk is excited about this change, and is confident that all the valued users of our discussion groups will quickly appreciate and benefit from the improvements to this web experience.


Eric Wright
Product Manager – Support & Learning
Web & eBusiness
Autodesk, Inc.


Eric Wright
Sr. Web Product Manager
Autodesk Knowledge Network
Autodesk, Inc.

15 REPLIES 15
Message 2 of 16
vector2
in reply to: wrighte

> This was a difficult and bittersweet decision, given the company’s
> past investments to maintain NNTP, but one necessary to continue
> providing the state-of-art web experience Autodesk customers have
> come to expect.

"necessary to continue providing the state-of-art web experience"?

why not NO reason rather than a "phony" reason?

you can be sure autodesk is driving itself
out of business with this policy of "everyone-is-too-
stupid-to-be-honest-and-tell-them-the-truth-about-
anything"..
Message 3 of 16
Anonymous
in reply to: wrighte

Thanks for the heads up.

"wrighte" wrote in message news:6398202@discussion.autodesk.com...
> On June 4, Autodesk is upgrading the technology behind our discussion
> groups. The result is a significant improvement to posting & replying,
> navigation, search and other features. While we launch this upgrade, the
> discussion groups will be unavailable from 3pm (PDT) Thursday, June 3 and
> Friday June 4.
>
> As part of the upgrade, Autodesk has taken the decision to discontinue the
> time-honored use of the Network News Transfer Protocol (NNTP). This was a
> difficult and bittersweet decision, given the company’s past investments
> to maintain NNTP, but one necessary to continue providing the state-of-art
> web experience Autodesk customers have come to expect. For active NNTP
> users, we know this will change your workflow when using the forums. To
> help transition to the web-based forums, the new updates include a
> simpler, more intuitive interface to post and reply, bookmarking and
> e-mail notification features to track favorite posts, and more powerful
> search tools. While not a substitute for the NNTP experience, the
> streamlined capabilities of our RSS feeds also provide an enhanced and
> alternative offline forum reading experience.
>
> Autodesk is excited about this change, and is confident that all the
> valued users of our discussion groups will quickly appreciate and benefit
> from the improvements to this web experience.
>
>
> Eric Wright
> Product Manager – Support & Learning
> Web & eBusiness
> Autodesk, Inc.
Message 4 of 16
vector2
in reply to: wrighte

> {quote:title=Guest wrote:}{quote}
> Thanks for the heads up.

the "heads-up" came many days
ago and we have been discussing
it here all along.. where have you
been?
Message 5 of 16
Anonymous
in reply to: wrighte

I was aware of the change over I was thanking him for letting us know the
date the switch over was happening. While they have mentioned a date in the
past I had not seen one officially until until his post.

"vector2" wrote in message news:6398289@discussion.autodesk.com...
>> {quote:title=Guest wrote:}{quote}
>> Thanks for the heads up.
>
> the "heads-up" came many days
> ago and we have been discussing
> it here all along.. where have you
> been?
Message 6 of 16
Anonymous
in reply to: wrighte

wrighte <> wrote in news:6398202@discussion.autodesk.com:


> As part of the upgrade, Autodesk has taken the decision to discontinue
> the time-honored use of the Network News Transfer Protocol (NNTP).

wow...dumb move if I must say
Message 7 of 16
vector2
in reply to: wrighte

> I was thanking him

i've never seen "heads-up" to mean thank you-
it means to alert everyone or bring attention to
something..
Message 8 of 16
Anonymous
in reply to: wrighte

> Thanks for the heads up.<
Looks like your web browser needs resizing or something, I see the WORD
"Thanks" OK.

--

Murph
http://map3d.wordpress.com/


"vector2" wrote in message news:6398501@discussion.autodesk.com...
> I was thanking him

i've never seen "heads-up" to mean thank you-
it means to alert everyone or bring attention to
something..
Message 9 of 16
vector2
in reply to: wrighte

yes Murph you are correct..

"thanks for the "heads-up" is correct..

i just meant that since we have all
been discussing this situation for
several days that this message is
not accurately a heads-up..

heads-up is an initial warning..

and the main reason i even mention
this is because after having discussed
it in this forum several days- THEN we
get a phony excuse from autodesk..

no excuse actually- just the typical
autodesk manipulation of what they
think are stupid customers..

but i explained this in an earlier post..
Message 10 of 16
vector2
in reply to: wrighte

not sure how there is anything "correct" about
this statement- it looks like typical autodesk
dishonesty to me..

"necessary to continue providing the state-of-art web experience"

but i'll wait for some technical evidence that
the news readers interfered with the performance
of this forum..

i'm just to the point where i don't believe ANYTHING
autodesk says..

the company has mislead too many times..

but please do stand up for autodesk- i do myself
sometimes..
Message 11 of 16
vector2
in reply to: wrighte

i don't know what is good about news readers
because i don't use them- but i know many
people like them and that's why i don't
appreciate this phony belated response
by autodesk..

fortunately autodesk has not yet driven me
to the point of revealing their behavior to the
whole AEC community- but they might be
pushing their luck lately..
Message 12 of 16
Anonymous
in reply to: wrighte

Aren't you the one that accesses this place via the web and not NNTP?


--

' ___ '
- (o o) -
ooO--(_)--Ooo



wrote in message news:6398497@discussion.autodesk.com...
yes Murph you are correct..

"thanks for the "heads-up" is correct..

i just meant that since we have all
been discussing this situation for
several days that this message is
not accurately a heads-up..

heads-up is an initial warning..

and the main reason i even mention
this is because after having discussed
it in this forum several days- THEN we
get a phony excuse from autodesk..

no excuse actually- just the typical
autodesk manipulation of what they
think are stupid customers..

but i explained this in an earlier post..
Message 13 of 16
Anonymous
in reply to: wrighte

Auf Wiedersehen
:-)

On 5/26/2010 6:57 PM, vector2 wrote:
>> This was a difficult and bittersweet decision, given the company’s
>> past investments to maintain NNTP, but one necessary to continue
>> providing the state-of-art web experience Autodesk customers have
>> come to expect.
>>
> "necessary to continue providing the state-of-art web experience"?
>
> why not NO reason rather than a "phony" reason?
>
> you can be sure autodesk is driving itself
> out of business with this policy of "everyone-is-too-
> stupid-to-be-honest-and-tell-them-the-truth-about-
> anything"..
>
Message 14 of 16
bwinterscheidt
in reply to: wrighte

 


@wrighte wrote:
the streamlined capabilities of our RSS feeds also provide an enhanced and alternative offline forum reading experience.

 

 

"Streamlined" apparently means that replies aren't included?  It's hard for me to consider that as "enhanced"...

Message 15 of 16

Only Autodesk would consider a reduction of services to be an enhancement.  Please RSS Feed is next to useless without the replies.  If you really want to streamline it to  titles-only, than include a Titles-only RSS feed alongside the normal RSS Feed.  That would be something I could consider an enhancement.  More options not less.  If this doesn't get fixed soon, I doubt I'll keep my rss subscription, since it is almost pointelss in its current configuration.  I highly doubt these forums are getting more eyes on posts after this change than before. 

 

When will Autodesk learn to ask for Feedback before they make a major critical change rather than after?

 

When will Autodesk tell us straight out why they did something problematic instead of giving us the spin that it is better for us?

Message 16 of 16
Alfredo_Medina
in reply to: wrighte

Is the management of this newsgroup receiving feedback?

 

Here there are 3 observations:

 

1) The font used for the title of a thread is way too small. It should be larger, and bold.

 

2) The spell checker function does not have the word "AutoCAD", neither "Revit", nor "Autodesk". Since this is the Revit forum, by Autodesk, the maker of AutoCAD, you might think that if I misspell any of those words the spell checker should have the correct words in its list, but it does not.

 

3) When people find information in Google that refers to a thread in this forum, the link no longer redirects people to the thread in reference, as it used to, but just to the general index of these newsgroups.


Alfredo Medina _________________________________________________________________ ______
Licensed Architect (Florida) | Freelance Instructor | Autodesk Expert Elite (on Revit) | Profile on Linkedin

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