I have a customer who has a RS network and is suffering from being very slow when opening project files.
They recently setup some network packet monitoring between the Host and Accelerator, and another between the Host and Client.
An initial open was done on the Client to get the file to sync completely to the Accelerator. They closed it, and re-opened.
What they found was as the Client was opening the already cached file from the Accelerator, there was a massive amount of data transfer between Host and Accelerator. This data transfer was equal to the size of the project file being opened. When the data transfer stopped, the file then opened on the Client.
They also checked the data between Host and Client, and found it to be barely anything at all. So this proved the Client wasn't accessing the project direct from the Host.
So the question is, if the file was already cached on the Accelerator, why is it trying to constantly re-cache the file every time it is opened?
This is happening on all files on the RS network.
