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RENDER IN CLOUD 2013 fails - No connection to internet message displayed

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Message 1 of 2
arshiamf
750 Views, 1 Reply

RENDER IN CLOUD 2013 fails - No connection to internet message displayed

Hello Autodesk Team,

 

I was trying Render in Cloud 2013 version and I received the message...

Please confirm that you are able to use the Internet and that your firewall is not blocking secure connections

 

I have Windows 7 and I even tried disabling the firewall protection but still I keep getting the same message. Could someone help me fix this issue. I very badly need to use the RENDER in Cloud option. Could someone help me fix this issue.

 

Thanks much,

Arshia

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Message 2 of 2
helsinki_dave
in reply to: arshiamf

..have you tried

 

i) using another net connection (eg home, or even 3G)

ii) using a proxy server

iii) using VPN

 

It'll be really hard for these guys to help you out unless your really prove that it's their side since, as you can see, there aren't alot of posts about the cloud rendering not working.

 

In my experience, I've found that even my modem type was a problem..so I bought a new modem..and now I'm really humming.

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