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joeldabrowski
Posts: 1
Registered: ‎01-03-2013
Message 1 of 8 (920 Views)

Pantone Color Picker Freezing Revit 2012, 2013

920 Views, 7 Replies
01-03-2013 08:09 AM

Hi All,

I'm having a problem since yesterday (January 2, 2013) where whenever I click on the "PANTONE" button to bring up the Pantone color picker under the color palette, Revit freezes. This is happening in a variety of models, in a variety of places, in both Revit 2012 and 2013. It's happening no matter what context I'm trying to bring up the palette; that is, I started by using color schemes, but I can go under Materials or anywhere else I can bring up the color picker and get the same freeze.

I've tried creating new local files, new central files, restoring backups, trying different projects (even ones I'm not doing to work for), etc. They all freeze. When I say freeze, I mean I've left it to go to lunch and come back an hour later and I have the Windows 7 turquoise innertube of death when I hover over any Revit window, so it's not just "thinking about it". The rest of the system is unaffected.

Before I left for the holiday break, I was using the Pantone colors in floor plans via color schemes without any issues. I know I can do a workaround by using RGB values, but I'd rather use the actual Pantone colors since this work has to coordinate with work in other programs (Illustrator, InDesign) for marketing purposes.

My basic question is: anyone else have this issue, or have you seen it  crop up before? I checked my file locations and I don't see where to control where Revit looks for this palette info.

I'm using Revit Architecture 2012 build 20110622_0930(x64) Update Release 1 and Revit Architecture 2013 build 20120221_2030(x64).

Thank you in advance if you have any ideas/suggestions.

Sincerely,

Joel

Product Support
Chris.Aquino
Posts: 394
Registered: ‎06-27-2010
Message 2 of 8 (882 Views)

Re: Pantone Color Picker Freezing Revit 2012, 2013

01-08-2013 12:47 PM in reply to: joeldabrowski

Please download and install update 2 for both 2012 and 2013 to see if the behavior changes.

2012

2013



Chris Aquino
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.


The Revit Clinic
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New Member
lda3212
Posts: 1
Registered: ‎01-29-2013
Message 3 of 8 (822 Views)

Re: Pantone Color Picker Freezing Revit 2012, 2013

01-29-2013 06:40 AM in reply to: joeldabrowski

I'm having the same problems as the user above, I go to select a Pantone color and I get the Windows inner tube of death for several minutes before being able to proceed normally, also when I enter a number to search for nothing happens.

 

I'm already running the SErvice Pack 2 for REVIT 2013.  Please help! 

New Member
peter.neilsen
Posts: 1
Registered: ‎07-30-2012
Message 4 of 8 (437 Views)

Re: Pantone Color Picker Freezing Revit 2012, 2013

10-29-2013 12:35 AM in reply to: joeldabrowski

I'm having the same issue. Very frustrating Autodesk - why even have it if it doesn't work and hasn't for a numebr of releases. Just another thing today that i found has been broken in the 2013 that used to work (at all, or faster and better) in previous releases. Is there a fix for this of do you expect us to search manually through thousands of colours??? More hours lost and decreased productivity. Aaaargh!

 

Active Member
side75
Posts: 7
Registered: ‎10-03-2013
Message 5 of 8 (323 Views)

Re: Pantone Color Picker Freezing Revit 2012, 2013

01-24-2014 09:08 AM in reply to: joeldabrowski

I am having the same or similar problem.  Everytime I open up the Pantone colour picker it hangs for a long time, with the spinning wheel.  I have almost given up on using eny colours or textures as a result!  It is so frustrating.  As far as I can tell I have the most up to date version of Revit 2013 and other computers (with the same configuration) in the office don't have this problem. 

 

Any further ideas as to what it could be?

Active Member
side75
Posts: 7
Registered: ‎10-03-2013
Message 6 of 8 (60 Views)

Re: Pantone Color Picker Freezing Revit 2012, 2013

08-26-2014 04:44 AM in reply to: side75

any ideas?  is nobody else suffering from the pantone colour picker freezing or rather taking a very long time to open every time!?

Mentor
EnlInt
Posts: 176
Registered: ‎03-20-2012
Message 7 of 8 (54 Views)

Re: Pantone Color Picker Freezing Revit 2012, 2013

08-26-2014 05:53 AM in reply to: side75

I remember seeing this before but found no solution.

However you can avoid the Pantone Picker by using RGB colors.

As a workaround, if you still want to use Pantone colors for your materials you can search for a conversion table on the internet between Pantone and RGB.

 

Maybe not the ideal solution but beats long waiting times for the Pantone Color Picker.

 

Active Member
side75
Posts: 7
Registered: ‎10-03-2013
Message 8 of 8 (42 Views)

Re: Pantone Color Picker Freezing Revit 2012, 2013

08-26-2014 07:08 AM in reply to: EnlInt

Thank you, EnlInt.

 

I do normally use RGB, but when trying to use colours within a similar hue or saturation value (schematic drawings for example) I find the pantone chooser helps immeasurably as I am pretty inept at colour choosing.

 

I hope that someone might find a solution but in the meantime your tip for using a web based colour converter is much appreciated!

 

kind regards

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