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Missing material cut properties in door family

4 REPLIES 4
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Message 1 of 5
haydenwse
255 Views, 4 Replies

Missing material cut properties in door family

I have created a door family that has a concrete fill that replaces the insulation in an insulated precast wall.  When I cut a section through the jambs looking down it looks correct but when the section is looking up the concrete fill pattern is not visible.

 

How do I fix this?  I would typically cut my sections looking up so that the exterior face is down in the view as it will be cast.

4 REPLIES 4
Message 2 of 5
kathryn.langan
in reply to: haydenwse

I have tried to reproduce this but could not on my end; I'm sure I am just not setting it up the same way you are. Do you have a small sample file or family you could attach to help illustrate what you're seeing?



Katie Langan
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.

Message 3 of 5
haydenwse
in reply to: kathryn.langan

The smallest file I can make is 3.5 mb so I will email it to you.

Message 4 of 5
kathryn.langan
in reply to: haydenwse

Thanks Hayden, I got it and am looking now...



Katie Langan
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.

Message 5 of 5

Hey Hayden,

 

I am going to set up a case for this so we can look into it further. I'll send you an email from it shortly.

 



Katie Langan
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.

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