good luck getting a hard copy.
my (otherwise great) top tier reseller can't get them, and every department i've been told to contact at autodesk and been referred to by those depts that replied have been useless. i've tried every upgrade since 8.1 to get a manual and given up.
if anyone from autodesk is listening and competent, i'd like my acad and revit building and architecture manuals for every release since revit 8, in duplicate and 4 copies of the acadLT'07 manual. (enough for reference copies for the office)