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Installation Problems - PLEASE HELP ME

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Message 1 of 7
stayinfantasy
Observer
250 Views, 6 Replies
‎10-19-2014 08:12 PM
‎10-19-2014 08:12 PM

Installation Problems - PLEASE HELP ME

Took me a while to figure out how to post. LOL.

 

Okay. So I have been trying to install the 3-year license of Revit 2015 for three days now and none of my attempts were successful. And so I decided to come here so that I may end my predicament. I have done EVERYTHING. I have checked the system requirements and I can assure everyone that my laptop met these requirements. I have a stable internet connection. I turned off the antivirus. I cleared the TEMP folder. And I have changed the User Account Control Settings. All of these I have done before I proceeded to the installation. But again, the installation didn't work saying that some files were not installed. Turned out all the files were not installed.

 

Please please please. Help me. I don't know what to do anymore. Thanks

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Message 2 of 7
ennujozlagam
Mentor
in reply to: stayinfantasy
‎10-19-2014 09:50 PM
‎10-19-2014 09:50 PM

hi, you didn't mentioned what license do you have, I guess it’s a student version?





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Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
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Message 3 of 7
joane.bonghanoy
Alumni
in reply to: stayinfantasy
‎10-19-2014 10:11 PM
‎10-19-2014 10:11 PM

Hi @stayinfantasy, 

 

Did you encounter the same error message on this link? If so, please follow the troubleshooting steps provided. 

 

Feel free to post on the thread if you have additional questions or needs further clarification. 



Joane Bonghanoy
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Message 4 of 7
stayinfantasy
Observer
in reply to: ennujozlagam
‎10-19-2014 10:15 PM
‎10-19-2014 10:15 PM

Yes, it is a student license.
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Message 5 of 7
stayinfantasy
Observer
in reply to: joane.bonghanoy
‎10-19-2014 10:17 PM
‎10-19-2014 10:17 PM

Oh my gosh. Yes, it is the same problem! I will be doing this later and I
will be informing you if will work. Thank you so much!
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Message 6 of 7
TravisNave
Mentor
in reply to: stayinfantasy
‎10-23-2014 09:55 AM
‎10-23-2014 09:55 AM

Did my article help you?  If you are still having problems please post your installation log file and it will help locate the problem.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 7 of 7
stayinfantasy
Observer
in reply to: TravisNave
‎10-31-2014 04:43 AM
‎10-31-2014 04:43 AM

Hello. I have read and re-read and re-read over and over again your solution, but I can't seem to get it. I don't know which program I should uninstall for me to be able to download and install Revit. I have re-intsalled Revit a while ago to get the installation log file. I think I'm just gonna show it to you because I'm not good at this stuff. So I attached the installation log file here.

 

P.S. I'm really sorry for replying very late. I was really busy with school and I didn't actually have time to fix this problem. Today seems to be a perfect time. Thank you. 🙂

Autodesk Revit 2015 Setup.log
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