When I click on open file from revit city or autodesk seek, the bar below ask if I want to open it. I indicate yes, the bar disappears and then nothing happen. before with full revit the file would open, then I would load into project. This doesn't happens. Does this mean the family is incompatible with revit lt (I am talking about a roof vent)? What I am I doing wrong or ??????
Hello and Welcome to the discussion!
Can you find the family in your download folder?
Is it a zipped folder? If it is unzip it...
If it is not zipped - what kind of file does it say it is?
see if you can attach it here and i can try opening it.
can you upload it?
upload it here... look below - you can attach a file.
how big of a file is it?
Try emailing it to me - since I cannot see it here...