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micaelasm
Posts: 2
Registered: ‎05-01-2012
Message 1 of 4 (1,135 Views)

Cloud Rendering

1135 Views, 3 Replies
05-01-2012 01:01 AM

 

I have the student version of Revit 2012 and I just signed up for 360 Rendering. I installed the updates needed to be able to install the rendering plug-in and everything went fine with the installation. However when I open Revit, I can't sign in to my Autodesk account. I keep getting the same message ovr and over again saying:

 

"Requested Service Not Available

The Autodesk service you are trying to access is temporarily unavailable.

Please wait a few minutes and try again."

 

I keep trying after a while and I get the same thing. I don't even get the prompt to type in my username, this happens when I first click 'sign-in'

 

Any help is greatly appreciated, I really need to use the cloud rendering.

Mentor
parveen.revit
Posts: 232
Registered: ‎09-29-2010
Message 2 of 4 (1,106 Views)

Re: Cloud Rendering

05-01-2012 08:35 PM in reply to: micaelasm

It may have someting to do the 'Student' Version, though the message appears on your screen is clear that Service is temporarily unavailable.

You should check with local Autodesk Reseller or customer support.

Parveen_Intec_Infocom (BIM, CAD, GIS, QS Services' Provider)
Member
lukeferguson6585
Posts: 3
Registered: ‎04-07-2009
Message 3 of 4 (1,031 Views)

Re: Cloud Rendering

05-11-2012 06:58 AM in reply to: micaelasm

I'm using the fully licensed version, but had this same issue a while back and was able to resolve it.

 

SOLUTION:

Check the time listed on your system (eg. your clock). If your time is off, it will not allow you to access this service, or any other that requires a sign-in to Autodesk prior to being used.

 

Mine was off by about 10-minutes. I reset it and everything worked great. However, I do have to reset the clock every time I restart my computer, but I usually only restart/shut down my CPU once a week.

 

Hope this resolves your issue.

Luke Ferguson, PE
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Win-7 Ult. 64-Bit
Intel Xeon 3.20 GHz
12 Gb Ram
NVideo Quara 2000
New Member
dody20040
Posts: 1
Registered: ‎04-28-2013
Message 4 of 4 (393 Views)

Re: Cloud Rendering

05-11-2013 12:02 AM in reply to: micaelasm

this solution didn`t work with me please help me !! :smileysad:

 

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