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Member
alespinoza
Posts: 3
Registered: ‎09-10-2008
Message 1 of 5 (489 Views)

Buttons in Print Dialog Box Don't Work

489 Views, 4 Replies
10-07-2011 03:28 PM

I searched the forums and did not find an answer to this problem.  I have a user who has trouble with the print dialog box.  The Preview, Setup and Browse buttons misteriously stop working.  This happens no matter which plotter is selected.  If she clicks on the OK button Revit appears to be plotting but in reality nothing happens.  She has a recent video driver, (5/2011).  She is the only one among seven other Revit users who has this problem.  Funny thing is that this problem has occured in the past and it somehow fixed itself after a few days.  Anyone else have this same problem?  Thanks in advance. 

Member
alespinoza
Posts: 3
Registered: ‎09-10-2008
Message 2 of 5 (488 Views)

Re: Buttons in Print Dialog Box Don't Work

10-07-2011 03:30 PM in reply to: alespinoza

I forgot to mention, this is on Revit Architecture 2011 running on a Windows 7 64bit machine. 

Contributor
foutjm
Posts: 13
Registered: ‎11-13-2006
Message 3 of 5 (329 Views)

Re: Buttons in Print Dialog Box Don't Work

08-17-2012 06:50 AM in reply to: alespinoza

we have this happening to random machines in one office. was there ever a solution found?

 

 

thanks,

John Fout

foutjm@kjww.com

 

 

Member
alespinoza
Posts: 3
Registered: ‎09-10-2008
Message 4 of 5 (321 Views)

Re: Buttons in Print Dialog Box Don't Work

08-17-2012 09:08 AM in reply to: alespinoza

Hi there,

 

We never did find a solution to this.  It just worked again on its own and it hasn't happened since.  

 

Cheers. 

Contributor
foutjm
Posts: 13
Registered: ‎11-13-2006
Message 5 of 5 (262 Views)

Re: Buttons in Print Dialog Box Don't Work

09-12-2012 04:04 AM in reply to: alespinoza
We found one setting under the xerox printer that we switched from Default settings to Revit Defaults...and it freed up all the other printers. [cid:image001.png@01CD7C69.69694790] John Fout Revit Fixer foutjm@kjww.com 623 26th Avenue | Rock Island, Illinois 61201 309.788.0673 | Direct: 309.793.3365 | Fax: 309.786.5967 | www.kjww.com[Description: Revit_Architecture_2011_Certified_Professional_RGB 20] This message and any attachments contain information intended for a specific party and may include sensitive or confidential material. If you are not the intended recipient, please do not read, copy, use, or disclose to others. Please notify the sender of the delivery error by reply and then permanently delete this message and all attachments.
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