Remote General Discussion

Remote General Discussion

Reply
Active Contributor
cshha
Posts: 35
Registered: ‎12-12-2012
Message 11 of 25 (1,090 Views)

Re: Welcome to Autodesk Remote

07-24-2013 11:55 AM in reply to: DuncanBrannan82

Is there an offline installer of some sort that can be downloaded? My corporate firewall blocks outgoing traffic on port 8088 which the installer doesn't seem to like.

Employee
johnt1
Posts: 1
Registered: ‎07-24-2013
Message 12 of 25 (1,086 Views)

Re: Welcome to Autodesk Remote

07-24-2013 12:02 PM in reply to: cshha

We are working on removing the port 8088 requirement.

Employee
schmiej
Posts: 30
Registered: ‎08-12-2008
Message 13 of 25 (1,070 Views)

Re: Welcome to Autodesk Remote

07-29-2013 09:27 AM in reply to: johnt1

A new installer has been posted to address some of the port 8088 issues.  Please return to the Autodesk Exchange store and download the latest installer.

 

Thanks.

Valued Mentor
DuncanBrannan82
Posts: 315
Registered: ‎02-11-2007
Message 14 of 25 (1,053 Views)

Re: Welcome to Autodesk Remote

07-30-2013 01:54 AM in reply to: schmiej

Many thanks for keeping us informed, this new installer works perfectly.

 

Regards,

 

Duncan

Duncan Brannan

If my post was helpful to you, please could you give "Kudos" and/or mark the "Accept as Solution" button(s) below. Thanks in Advance!
New Member
mirandatbone
Posts: 2
Registered: ‎08-12-2013
Message 15 of 25 (1,002 Views)

Re: Welcome to Autodesk Remote

08-12-2013 09:01 AM in reply to: bradnee

I have a issue with intalling on a remote computer and can't seem to find an answer anywhere. The install on my remote computer (laptop, windows 7, 64-bit) does not seem to do ANYTHING! No error, no icon, no messg, nothing, just goes through the loading process and then disappears? I do a windows search for the program and all it finds is the download file. Any help would be great.

 

Additional info that might be of use.

Autodesk installed machine is Windows 8

remote is installed and working on main comp., logged in, shared is on

standalone autodesk license 

 

Thanks in advance

Tony

Valued Contributor
David_Metcalf
Posts: 62
Registered: ‎04-30-2008
Message 16 of 25 (921 Views)

Re: Welcome to Autodesk Remote

08-28-2013 11:46 AM in reply to: mirandatbone

Hi Tony,

 

I am looking at Autodesk Remote. Suggest you try seeing if a log file is created in the users temp folder and see what it says.

 

Regards,

David

Employee
schmiej
Posts: 30
Registered: ‎08-12-2008
Message 17 of 25 (916 Views)

Re: Welcome to Autodesk Remote

08-28-2013 12:17 PM in reply to: David_Metcalf

Tony,  we released an updated installer for Autodesk Remote that addresses a few install issues.  Please download the latest installer and try again on the troubled system.

 

Thansk.

New Member
mirandatbone
Posts: 2
Registered: ‎08-12-2013
Message 18 of 25 (906 Views)

Re: Welcome to Autodesk Remote

09-01-2013 01:31 PM in reply to: David_Metcalf

Thanks. Update on my issue.

 

David Dembkoski from Autodesk support got me fixed. It tiook awhile and he eventually had to remote into my system to get the issue resolved. He removed some C++ files, reinstalled Autodesk Remote and then reinstalled the C++ files.

 

Tony M.

New Member
DavidMales
Posts: 1
Registered: ‎07-01-2010
Message 19 of 25 (693 Views)

Re: Welcome to Autodesk Remote

09-30-2013 08:16 AM in reply to: bradnee

Please advise - when Autodesk Remote is connected to a PC, is the software that is being operated remotely visible to someone who is in that location? Thanks! Dave Males (IMAGINiT Technologies)

Product Support
asburyj
Posts: 487
Registered: ‎08-26-2008
Message 20 of 25 (688 Views)

Re: Welcome to Autodesk Remote

09-30-2013 08:30 AM in reply to: DavidMales

Yes, when connected with remote to a PC the activity would be visable on that system's monitor if it the montior was turned on. 



Jeffry Asbury
Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions to get help installing your software.

New Remote Category!

The Remote forum has moved into it's very own category page, and can no longer be found within the Additional Product Forums.