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mikenoe
Posts: 1
Registered: ‎08-18-2011
Message 1 of 4 (428 Views)

Install issues

428 Views, 3 Replies
10-07-2013 08:58 AM

2 different laptops both with Win 7 Pro, 1 with a fresh OS install.  Attempts to install Autodesk Remote fails on both.  Both launch the install and get as far as vredist_x86, the install screen disappears with no other indication of anything.

 

Any ideas?

 

Mike

*Expert Elite*
pendean
Posts: 22,463
Registered: ‎11-06-2003
Message 2 of 4 (419 Views)

Re: Install issues

10-08-2013 05:31 AM in reply to: mikenoe
bad download?
Not logged in as full admin on the laptops?
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asburyj
Posts: 526
Registered: ‎08-26-2008
Message 3 of 4 (415 Views)

Re: Install issues

10-08-2013 04:39 PM in reply to: mikenoe

Sounds like it's failing to get past the VC++ pre requisite. Go ahead load the programs and features control panel and then uninstall any versions of Microsoft Visual C++ 2008 and 2010 and then re install them from the below links. Note if you have a 64 bit OS you need both the x86 and x64 installs. If you have a 32 bit OS you only need the x86 installs. Once this is done try installing remote again. 

 

Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)

http://www.microsoft.com/en-us/download/details.aspx?id=5582

 

Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)

http://www.microsoft.com/en-us/download/details.aspx?id=2092

 

Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)

http://www.microsoft.com/en-us/download/details.aspx?id=8328

 

Microsoft Visual C++ 2010 SP1 Redistributable Package (x64)

http://www.microsoft.com/en-us/download/details.aspx?id=13523



Jeffry Asbury
Contributor
phil
Posts: 12
Registered: ‎01-17-2002
Message 4 of 4 (274 Views)

Re: Install issues

12-03-2013 01:02 PM in reply to: asburyj

Had the same problems. Followed the fix and it installed perfectly.

 

Thanks

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