Community
Hi,
Can you try by using the latest 1.4 version:
http://www.autodesk.com/products/recap/free-trial
All the features are free plus many more from the version you are using.
Here is one comparison of which features remain as free and which are part of the Pro extension:
http://www.autodesk.com/products/recap/compare
If you are still having difficulties please see if you can share the file with us.
Thank you,
Mitko