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ReCap crashed while indexing a very large project (around 200 scans). It indexed 2 scans before the crash and when I reopened the program it says "pending" on all of the rest of the scans, but the program is doing nothing in task manager. Is there any way to restart this indexing process?
As mentioned in the title, I did the registration in Recap.
I really really really would hate to have to restart this project. So, any help would be highly appreciated!
Have you tried re-opening your RCP file? If you haven't, give that a try and see what state the project is in. Unless you didn't save, I would expect your registration to have been preserved.
As for the crash itself, can you give us an idea of what type of data you're using (source, filetype, etc) and the version of ReCap you're running?
Yes, I have tried just restarting the program. The issue is now recap considers the indexing to be 100% complete, when it has only indexed two of the 200 scans. The registration is still there, but I can't get the indexing to restart. I've tried deleting a scan and importing it back in, and then reindexing. That only indexed the one scan that I brought back in.
I'm using a trial of Recap version 1.2.149.506. The data brought in were Faro fls.
Have a look at your project's support folder. For each scan, you should have a number of files. Specifically each scan should have either an 'RCS' file or two 'temp' files (.temp16 and .temp27). We have seen a bug in the past where an intermittent indexing problem causes the temp files to be removed without the RCS being generated. This results in the behavior you're seeing.
Can you check your support files for the scan that appears 'stuck'? I can suggest next steps from there.
Alright, so, I looked at the scan where it is "stuck." In recap itself, the scan comes up as completed (the gear/check mark is there), but the temporary files are still in the support folder/no RCS is present.
I understand, although keep in mind the RCP file contains only file names related to your data, nothing about the 3D info itself.
I will ask around about your problem and see if someone can help you remotely. But usually inspecting the RCP is the easiest way to find a work around.
Was a solution found to this? I have just had the same thing happen when my computer went into sleep mode (accidentally) during indexing leaving the majority needing indexing even though the status believes it is 100% done.
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