QTO 2013 File Types and Maz Size

[autodesk14606]

I have crashed several times this morning while using QTO 2013.  I am using DWFx files.  The 3D is 900 kb, the 2D sheets are 17 mb and the QTO is 25 mb.  I am using a Lenovo w520 with 8 gb RAM.  I am using build 6.0.78.0 .

What is prefered for QTO 2013, DWF or DWFx files?

What file sizes cause issues?

Thanks!

David Hough

LeChase Construction

[john.lipp]

Dear autodesk14606

We recommend DWF files over DWFx files as they are generally smaller and load faster:
http://docs.autodesk.com/QTO/2013/ENU/QTO_Help_Files_2013/filesQTO_UG/GUID-4A72ECE0-B882-46CF-8454-4...

Regarding the crashing.  I checked the crash reports that you had sent, and I suggest checking if turning off hardware acceleration improves stability.  This is explained in the following article: 

3D Model graphics do not appear and may cause the application to hang.
http://usa.autodesk.com/getdoc/id=TS13860865

If so, I would try updating your graphics driver from the card’s manufacturer’s webpage.  Alternatively, if you have other Autodesk products installed, I would suggest downloading a certified driver recommended for one of your other applications.  You can find the certified hardware page:

- http://usa.autodesk.com/adsk/servlet/syscert?id=18844534&siteID=123112

If the project is complex, I would try the suggestions from the following help topics page on managing project size:

http://docs.autodesk.com/QTO/2013/ENU/QTO_Help_Files_2013/filesQTO_UG/GUID-03B5D08E-0397-4774-936A-1...

I also recommend turning on the “Auto Save” function so that periodically the application saves a backup of your work in case a crash occurs.  This setting is found in the preferences as described here:

http://docs.autodesk.com/QTO/2013/ENU/QTO_Help_Files_2013/filesQTO_UG/GUID-AD5470B1-ED56-46AA-B18E-A...


Best regards,



John Lipp
Support Specialist
Product Support
Autodesk, Inc.