Last Friday I had a QTO expert in our office for a troubleshoot / debug session. We were working off of local files on the c: drive.
Is it possible the file corruption is due to a network issue and the software crashing is due to software bugs? I wonder if we are chasing problems from 2 different sources and we are looking in one direction only?
If the network crashes are causing the corrupt files, the software should be smart enough to recover. When I have noticed the data corruption, there is no recovering from it. I have Windows Explorer open at the same time as I am working with QTO so I can view the file size. When I see a 50mb files suddenly save as a 100kb file, I know there is a problem and obviously a lot of data is missing. My initial intent was to watch the file size and then perform a "save as" to attempt to reinstate file integrity. QTO will allow the "save as", however, any additional files are also corrupt and 100kb.
As it stands now, I am the only person in our office using QTO and on a limited basis until we can resolve these problems. Does anyone have a suggestion as to how we can determine if the network is or is not the problem?
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