Quantity Takeoff

Product Support
Posts: 520
Registered: ‎05-26-2010
Message 1 of 1 (272 Views)

Do you have blank drop-down fields?

272 Views, 0 Replies
10-26-2011 01:23 PM


I have seen this behavior once or twice and wanted to get this infromation out there. The symptoms are blank or limited drop-down fields in various areas:


1.)    When a user tries to create a new project, there are no catalogs available from the Catalog drop-down field


2.)    When a user tries to create a new project, there is only one currency to select


3.)    When you click Edit > Preferences > Mapping there are no selections available from the "Publisher" drop-down


You can remove the QTO user configuration file and QTO will reset the QTO desktop layout and drop-downs. The file is located in a folder that looks something like this:



Locate the latest numeric folder,


In this folder, delete the user.config file and start QTO to rebuild a new config file. If you cannot see the folder in Windows Explorer, you may need to turn on hidden files and folders in Windows Explorer. Click Tools > Window Options > View and select “Show hidden files, folders, and drives”.


Thank you for participating in our community!


David Dembkoski                


beyond design.png


Product Support Specialist

Autodesk Product Support

David Dembkoski
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