Quantity Takeoff

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Product Support
dembkod
Posts: 520
Registered: ‎05-26-2010
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Do you have blank drop-down fields?

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10-26-2011 01:23 PM

 

I have seen this behavior once or twice and wanted to get this infromation out there. The symptoms are blank or limited drop-down fields in various areas:

 

1.)    When a user tries to create a new project, there are no catalogs available from the Catalog drop-down field

 

2.)    When a user tries to create a new project, there is only one currency to select

 

3.)    When you click Edit > Preferences > Mapping there are no selections available from the "Publisher" drop-down

 

You can remove the QTO user configuration file and QTO will reset the QTO desktop layout and drop-downs. The file is located in a folder that looks something like this:

C:\Users\**YOUR_USERID**\AppData\Local\Autodesk,_Inc\Autodesk.Takeoff.exe_Url_us15efswbxuumf4v4jp04lwefijke2eg

 

Locate the latest numeric folder, 5.0.16.0

 

In this folder, delete the user.config file and start QTO to rebuild a new config file. If you cannot see the folder in Windows Explorer, you may need to turn on hidden files and folders in Windows Explorer. Click Tools > Window Options > View and select “Show hidden files, folders, and drives”.

 

Thank you for participating in our community!

 

David Dembkoski                

 

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Product Support Specialist

Autodesk Product Support



David Dembkoski
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