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Cannot install Product Design Suite Ultimate 2014

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mbhowardg17
2145 Views, 2 Replies

Cannot install Product Design Suite Ultimate 2014

I am attempting to install the design suite on a stand alone HP Z620 that is running all latest MS software (Win 7). The suite hangs up at step 44 of 46 remaining, when it is trying to install ACAD Mechanical 2014, and gives an error message that says "Allied Product is not found". Then the installation program stops running and shows all the products that did not install.

 

I suspected it was because there was no AutoCAD installed, and so I went to my subscription site and tried to download ACAD but the latest version I could find for myself was 2012. I downloaded that version and attempted to install it on my machine, but could not get past the serial number screen as the serial number and product version numbers would not match. 

 

So, I have no ACAD on my machine and the Suite Ultimate refuses to install any more programs. I have attempted to reinstall the suite without any luck. This machine is new to me, only 5 mo. old, and I did transfer Inventor 2013 from the last year's suite onto the machine (but not the rest of the 2013 Suite Ultimate, only Inventor). 2014 Suite Ultimate was meant to be installed entirely on this new workstation as the other one has been retired. Does anyone have any ideas as to a next move?

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Message 2 of 3
innovatenate
in reply to: mbhowardg17

Please see the below link. Running the Microsoft Fix it utility resolved this issue for the person on this forum discussion.

 

http://forums.autodesk.com/t5/Autodesk-Inventor/Allied-product-not-found/td-p/3893846

 

Hope that helps.




Nathan Chandler
Principal Specialist
Message 3 of 3
mbhowardg17
in reply to: mbhowardg17

The link that was provided pointed me towards the solution. I am up and running now. Thank you!!

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