Printing and Plotting

Printing and Plotting

Reply
Contributor
mandexati
Posts: 14
Registered: ‎04-06-2010
Message 31 of 38 (2,341 Views)

Re: HP 11x17 Printing Problem

09-21-2010 05:59 AM in reply to: entropist

The HP Universal PCL driver posted on August 31 worked in our office.  I finally have full printing capability from my work station.

 

We had contacted HP when the problem was first encountered and waited on their announcement of any updates (which did not happen).

 

Thanks for the heads up criagtb!

Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 32 of 38 (2,096 Views)

Re: HP 11x17 Printing Problem

12-09-2010 11:31 AM in reply to: mandexati

Hi Everyone, 

 

HP released another driver on 11/22/10. 

 

I've had one user report that this resolved their issue with 11x17 prints.

 

Here is the current link:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=ja-45285-18 

The Operating System field on the drivers home page lists only 64-bit versions of Windows, but the System Requirements tab mentions that it will also work with 32-bit versions of Windows. 

 

Please see the driver page for more information.

 

EDITED ON 2/4: The driver link I originally posted was taken down and has now been replaced with the new link above. I did not want to leave the old, broken link posted. There will be a follow up post with the new link as well.



Michael Bloss
Technical Support
Autodesk, Inc.
Distinguished Contributor
entropist
Posts: 125
Registered: ‎01-04-2010
Message 33 of 38 (2,058 Views)

Re: HP 11x17 Printing Problem

12-10-2010 04:00 PM in reply to: dvanerem

Well, things have been OK with the work around posted here in the forum. But, I had to try the new driver anyway... so far I cannot get the new universal PCL6 5.2 driver to install on Server 2003.

 

Has anyone else had trouble installing the new driver on a server?

 

I test installed on my win7 workstation without issue, but individual installs are not a desirable way to go... this does appear to fix the printing issue though!

Alumni
Mike
Posts: 82
Registered: ‎05-14-2010
Message 34 of 38 (1,820 Views)

Re: HP 11x17 Printing Problem

02-04-2011 09:20 AM in reply to: entropist

Hello again everyone,

 

HP has again posted a new driver.

 

The original link I posted above was replaced; I edited that post to remove the bad link and replace it with the new one.

 

Here is the new universal 64-bit driver:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=ja-45285-18

 

While the driver description says it's their 64-bit driver, the system requirements page mention that it works with 32-bit systems as well.

 

 



Michael Bloss
Technical Support
Autodesk, Inc.
New Member
tessai004
Posts: 1
Registered: ‎03-16-2011
Message 35 of 38 (1,618 Views)

Re: HP 11x17 Printing Problem

03-16-2011 09:44 AM in reply to: mandexati

That link is seemingly dead now.  Is there another one that you can provide as I am having a user with the same issue.

 

 

Thanks,

 

A. Davis

*Expert Elite*
pendean
Posts: 22,634
Registered: ‎11-06-2003
Message 36 of 38 (1,615 Views)

Re: HP 11x17 Printing Problem

03-16-2011 10:24 AM in reply to: tessai004

They issued a more recent one last month, so this oldie is gone.

 

So you couldn't just go to HP and look it up yourself? :smileyhappy: 20-seconds there got me to here:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=4157320...

Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Contributor
germain.braaten
Posts: 12
Registered: ‎01-17-2007
Message 37 of 38 (1,109 Views)

Re: HP 11x17 Printing Problem

02-01-2012 09:47 AM in reply to: mandexati

In AutoCAD Map 3D 2012 and DWG TrueView 2012 I was seeing a problem printing to the "HP Universal Printing PS (v5.1) driver.  When I switched to the "HP Universal Printing PS (v5.3) (61.115.1.10527) UPD Version 5.3.1.10527" driver, everything cleared up.  The v5.1 driver did not like the 11x17 prints, but the v5.3 does.

 

h.t.h. 

Contributor
germain.braaten
Posts: 12
Registered: ‎01-17-2007
Message 38 of 38 (1,105 Views)

Re: HP 11x17 Printing Problem

02-01-2012 09:51 AM in reply to: germain.braaten

We will be testing v5.4 shortly.

Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.