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l> wrote in message
In may, we switched from the Designjet 650c to the Designjet 800PS, 42".
On the Windows NT 4 workstations, I installed both the Windows (HP/GL) and the
Postscript driver. The machine is hooked to a NDS queue.
We have some problems with it. And after searching the forums at Autodesk
and HP, we're not the only one having those problemens. Here they are, in
Problem 1 * When plotting from AutoCAD, we use the HP/GL driver. When I
plot a drawing from AutoCAD, it takes AutoCAD about 10 minutes to calculate
the plot. With the Designjet 650c, the same drawing took AutoCAD about 20
seconds to calculate the plot.
Users think AutoCAD hangs and shut it down. When they try again, they get
the same result and hence, start complaining.
The reason for using the Windows (HP/GL) driver with AutoCAD is that it is
more flexible with different paperformats. You can define different pagesizes
and it has the 'inked area' option so you don't waste paper. I haven't found
those options in the Postscript driver?
Problem 2 * When we plot a drawing, the machine plots some of it, trims it
off, then plots the whole drawing without error. Which is okay, but it's a
waste of paper. When it plots some of it, it seems to do bits & pieces of
the model, nothing from paper space as yet; it seems to plot the 'earliest
drawn' stuff, ie. the oldest entities, and then just stops, and then prints
the whole drawing. It does it from MX too, it's not just CAD.
Problem 3 * When plotting a drawing, dots are plotted as dashes. That
looks very ugly.
Problem 4 * When plotting from AutoCAD and using the "full preview" button
from either model- or layoutview, it crashes with a "Fatal error: unhandled
exception violation blahblah".
If you don't use full preview, the drawing plots fine. I searched the
knowledge base on both the Autodesk and HP site and found a possible solution:
disable plot logging. And so I disabled plot logging, but that won't do the
trick. AutoCAD still crashes when trying a full plot preview.
We did'nt have all those problems with our Designjet 650c. I searched the
forums on the Autodesk and HP site and found numerous messages with these same
problems, but no solutions however.
We use Windows NT 4.0 (Dutch language) on the workstations, NetWare client
for NT 4.71, AutoCAD 2000i (English, with most recent patch), the most recent
printerdrivers, the Designjet firmware is up-to-date, Windows NT is patched
and fixed with all patches and fixes. The server runs NetWare 4.2 and is
up-to-date with patches and fixes.
I tried several things, like configuring the plotter in Windows to print
directly to the network queu without spooling locally, but that doesn't help.
I switched off the "Plot progress dialog", but it shows up anyway. And it
makes no difference. Tried drivers for other model HP designjets.
the drivers shipped with Windows NT 4. It all makes no difference. Disabled
'SpoolSmart'. No difference. Tried the latest NetWare client (4.83) with the
latest fixes. It doesn't solve anything.
AutoCAD 2000i is updated with the
latest service pack and fixes. There is no specific plot update for AutoCAD
2000i (there is one for AutoCAD 2000).
Talked to a HP support person. He said the NetWare client was to blame.
According to him, the driver doesn't support NetWare. If we didn't plot to a
NetWare queu, but configured the workstation to print over IP, the problem
would be solved. Well, it did solve one problem: the time needed for AutoCAD
to produce the plotfile decreased a lot. But still crashed when doing a full
So, after spending lots of hours trying to tackle these annoyances, I don't
get much further.
And then there's the NetWare question. When I installed the driver using
the setup CD, it recommended printing to a NetWare NDS printqueue. So what's
this about 'this driver doesn't support NetWare' as the HP support person
It seems to me like a problem of both firmware and driver?
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