Is there a reason that the Phone # doesn't show up in this 'Contact Info for (Employees Name)' even though the Phone number is inside our user profiles ?
Solved! Go to Solution.
Solved by nguyentru. Go to Solution.
Adding to that,
We noticed that NO information is displayed when you click on a user's link, under the 'Owner and Summary' section on the details tab.
Marc.
HI Trevor and Mark,
I do see the issue that both of you have mentioned.
When I go into my A360 Profile, I can see my name and phone number.
When I go into PLM 360 - owner & summary, I click on my profile name - I don't see my phone number.
In short, I am able to replicate the issue your are reporting.
This is a bug and I will log a ticket to address this bug.
I appreciate you bringing this to our attention.
Thank you,
Trung
Trung,
In your reply, you only talk about the phone number.
Do you see the other infos (First name, Last Name,Email, Organization) or not?
I can only see that info when I'm in the workflow history, not in the Owner and Change Summary.
Thanks
Marc
Hi Marc,
I do see the other information like First Name, Last Name, Email, and Organizaiton in both the Owner Summary and in the workflow.