If you think you should be able to see workspace Item tabs, but you can't then its likely to be a permissions, roles or grouping problem. Check out my blog post here to see how to trouble shoot the problem.
http://designandmotion.net/autodesk/plm-360-find-tab-workspace-plm360/
Feel free to ask any questions either here or on the post and I will do my best to answer them
Cheers
Scott.
Scott Moyse
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RevOps Strategy Manager at Toolpath. New Zealand based.
Co-founder of the Grumpy Sloth full aluminium billet mechanical keyboard project