PLM 360 General Discussion

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Employee
hartogj
Posts: 199
Registered: ‎08-03-2011
Message 1 of 4 (93 Views)

Trouble accepting terms

93 Views, 3 Replies
12-21-2012 06:31 AM

I've just logged into PLM360 for the first time and am presented with a box containing terms of service, yet there is no button or checkbox for actually accepting the terms and proceeding forward. Maybe I'm missing something really simple?

 

The terms are marked as both "rev 9/6/2011" and "updated.12/2012."

 

I've tried with both IE9 and Firefox 17.0.1

Product Support
JohnCHill
Posts: 352
Registered: ‎03-27-2012
Message 2 of 4 (89 Views)

Re: Trouble accepting terms

12-21-2012 07:23 AM in reply to: hartogj

Hello,

 

I've been able to duplicate your results and will esculate this issue to the appropriate group.

 

Stay tuned as I will update this post when this issue is resolved.

 

John Hill



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Product Support
JohnCHill
Posts: 352
Registered: ‎03-27-2012
Message 3 of 4 (82 Views)

Re: Trouble accepting terms

12-21-2012 07:49 AM in reply to: JohnCHill

The issue has been resolved and the selection buttons are now available to accept or deny the Terms of Service. Can you please attempt to log back into your tenant and let me know if you have any issues?

 

John Hill

 



John Hill
Support Specialist
Product Support
Autodesk, Inc.
Employee
hartogj
Posts: 199
Registered: ‎08-03-2011
Message 4 of 4 (79 Views)

Re: Trouble accepting terms

12-21-2012 08:08 AM in reply to: JohnCHill

Thanks John, everything works great now. Thx for the quick response.

 

Jon

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